Steve & Kate's Multi-Site Camp Director (WA)

Multi-Site Camp Director

Step into a role as a Multi-Site Camp Director where you will be responsible for all aspects of planning and executing innovative, kid-centric summer day camp, as well as other seasonal break programs and pop-up childcare events throughout the year. This role involves developing and implementing local marketing initiatives; establishing and building relationships with hundreds of camp families; recruiting, hiring, training and leading seasonal teams, and overseeing logistics, compliance, operations and inventory management for the programs they manage. Successful Multi-Site Camp Directors will create a dynamic, inclusive and growing camp community for campers, staff and families and manage stellar teams, while ensuring safety, operational efficiency and profitability. This position is onsite, at various Steve & Kate's camp locations in the area.

Responsibilities :

Responsible for all stages of the employee life cycle for seasonal teams of up to 35 : attraction, recruitment, onboarding, development, retention, and separation at up to three different camp locations. Supervising the on-site managers responsible for all facets of a day camp that runs 7-12 weeks, with a typical range of 20-120 campers per day at up to three locations for managing other break programs and pop-up child care events in their region whenever local school districts are not running. Handles crisis, emergency, behavioral and medical responses as needed when issues come up at camp or in other childcare settings. Manages all customer contact when seasonal management is not in place for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families. Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services / programming in exchange for marketing. Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season. Manages compliance processes and ensures implementation of company, city and state required policies for camps and / or childcare facilities as applicable to their locality. Oversees the management of a six-figure budget for personnel, food and programming. Oversees all logistics and inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs. Negotiates terms and manages relationships with local vendors that provide programming for their camp.

Qualifications : HS Diploma. Bachelor's Degree - Preferred. Three years Administrative or Supervisory Experience in a Camp, Education or Childcare setting - Required. Additional job requirements include past management or leadership experience; experience hiring and managing teams of 5 or more, as well as experience with multi-site management is preferred. Must demonstrate an understanding of required quality camp standards; knowledge and ability to lead staff in implementation of developmentally appropriate program; experience and skill in communication, leadership, organization.