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Service Advisor

Service Advisor

Foreign Affairs AutoWest Palm Beach, Florida, US
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It all started with a dream over 39 years ago : to build a world-class auto repair shop brand that will always put its customer’s needs before anything else. This commitment carries on way beyond the cars we service every day. Our shop brand is built on the core values of trust, fairness, and transparency.

Foreign Affairs Auto was founded in 1982 by husband and wife, Frank and Gloria Ortiz. Our humble beginnings started in single-bay repair shop deep inside an industrial warehouse district. Frank performed the repairs while Gloria attended to our customers. Over the last three decades, Foreign Affairs Auto has genuinely become one of South Florida’s most respected auto repair shops. We have continued to invest and expand our operations in order to service most European automobile makes such as BMW, Mercedes-Benz, Audi, and Porsche.

Today, our continued focus remains you – our customer. The day-to-day operations are run by Frank & Gloria’s son, Jonathan Ortiz. He is joined by a talented team of managers, technicians, and service staff.

Come & join our award-winning service team. We have proudly earned the highest customer ratings of any independent repair shop in South Florida and this only made possible by the people who work with us!

Come & Join our Team

We are currently looking for an extraordinary automotive  service advisor  that believes in hospitality and a customer-first approach to service. We are looking for the right people to help us continue to grow our dream company. We believe we have a lot to offer you and are excited to share this opportunity.

Here are a few of the favorite things our current team members love the most about working with us :

  • Top Pay (Our SA's earn $100K+)
  • Amazing Company Culture
  • Very Busy Shop serving 4,000+ European Cars / Year
  • No Weekend Hours
  • 100% Company Paid Health Insurance
  • Paid Vacation
  • Paid Holidays
  • Paid Ongoing Personal & Professional Development Training - We want to see you grow! 🚀
  • M-F 7 : 30AM to 6PM Work Schedule with one early day perk per week - 4 : 30PM : )
  • Recognized by Ratchet+Wrench Magazine as Best Workplaces Award

Essential Duties & Responsibilities

We count on our  Service Advisors  to be Customer Service Extraordinaires. We strive to be the "Nordstrom of Auto Repair." Come and become an essential key player in this exciting project and a part of our award-winning service team.

  • 1st & Utmost Responsibility – SMILE : )
  • WOW everybody and everyone around you – our clients, your subordinates, and your superiors.
  • Embrace our Foreign Affairs Culture in which we continually strive to grow our business while never putting profits before people.
  • Be the center of communication between our auto repair company and our customers. Follow our belief in total transparency to sell repairs and service based on our customer's needs, goals, and desires. Assist customers both in store and over the phone, email, text to provide them with an exceptional auto repair experience.

    • What we are looking for?

  • People-person is a must 😁
  • Shared belief in making a customer, not just a sale.
  • At least 2 years of automotive service writing experience or other related customer service
  • Strong communication skills
  • Team-oriented
  • Desire to thrive in a fast-paced environment

    • How much can I make in this position?

    Annual Compensation Range : $60,000-$140,000+ (based on sales performance)

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    Service Advisor • West Palm Beach, Florida, US