Field Technical Service Representative-Metal Packaging

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world.  We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally.  Sustaining a leadership position requires us to build a team of highly talented, dedicated, and driven individuals.

CROWN’s Food Division is a leading manufacturer of food cans in North America. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder, and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join CROWN’s Food Division.

Location : This position will support CROWN Food Division customers in the Northeastern United States and Eastern Canada.

Position Overview :

This position will support metal packaging customers of the CROWN North American Food Division in the Northeast United States and Canada.  This position is a field technical service representative who will spend the majority of their time traveling to customer facilities to troubleshoot processes, investigate product quality issues, and conduct trials in a food manufacturing environment.  In this role, one will serve as the primary technical contact for customers and will be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing.

Job Responsibilities :

• Providing problem-solving leadership on technical and quality matters relating to food can and end performance
• Managing the overall technical interface between the Food Division and their customers
• Support customers in all technical aspects of the business including current packages and new package development
• Develop and manage technical meetings between the Company and customers to discuss ideas, issues, and solutions
• Interact directly with customer and internal manufacturing operations
• Partner with the Company’s Sales, R&D, Engineering, and Manufacturing divisions to develop strategies and action plans for both current customers and potential new customers
• Extensive travel (Up to 80%) will be required to service customer needs

The ideal candidate would possess the following attributes :

Physical Requirements

Working Conditions

Benefits :

Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).