Service Desk Technician
The Greer GroupRaleigh, NC , USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description3–5 years of experience in IT support or a related role Strong knowledge of Windows environments, networking basics, and hardware Excellent communication and problem-solving skills Ability to prioritize and manage multiple tasks Valid driver’s license and clean background check Industry certifications (CompTIA, Microsoft, Cisco, etc.) Experience in an MSP or service desk environment Health, dental, and life insurance 401(k) with company match Disability coverage Opportunities for growth and training Dental insurance Health insurance Life insurance Vision insurance Monday to Friday Raleigh, NC 27607 (Required) Raleigh, NC 27607 : Relocate before starting work (Required
We’re looking for a skilled Service Desk Technician to join our client's Raleigh-based team. In this client-facing role, you'll provide technical support across a range of systems—resolving issues, managing service tickets, and helping businesses stay up and running. What You’ll Do :
- Troubleshoot and resolve technical issues (hardware, software, networking, VoIP)
- Manage support tickets from open to close with clear communication
- Install and configure PCs, printers, and network devices
- Work with internal teams and vendors to resolve escalated issues
- Maintain technical documentation and respond to system alerts
What You Bring :
Bonus Points For :
Perks & Benefits :
Apply now if you're ready to support clients, solve problems, and grow your IT career in a collaborative, fast-paced environment.
Job Types : Full-time, Contract, TemporaryPay : From $25.00 per hourExpected hours : 40 per weekBenefits :
Schedule :
Ability to Commute :
Ability to Relocate :
serp_jobs.job_alerts.create_a_job
Service Desk Technician • Raleigh, NC , US