Medical Assistant Lead, Primary Care

Site : North Shore Medical Center Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality low cost innovative community-based ambulatory care. This work stems from Mass General Brighams unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings including primary care specialty care behavioral and mental health and urgent care both digitally as well as at physical locations in Massachusetts New Hampshire and Maine. The group also offers outpatient surgery and endoscopy imaging cardiac testing and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are located at 2 Corporation Way in Peabody MA. This practice has 26 exam rooms and offers Primary Care Specialty Care (OBGYN Pulmonary Rheumatology Cardiology Endocrinology Nutrition Urology GI) Diagnostic Testing and Lab Draw onsite.

We are seeking a full time Lead Medical Assistant to support our practice onsite. The practice is open Monday through Friday from 8 : 00 am to 5 : 00 pm.

Job Summary

The role is a vital member of the care team responsible for exercising appropriate leadership and oversight of clinical operations and Medical Assistant staff throughout the assigned site or department under the direction of the Practice addition to performing the duties of a Medical Assistant the position serves as a role model and resource for site staff. Acting as a liaison between the site-based clinical staff the Practice Manager and the Medical Director or Physicians. The Lead facilitates office-wide communication coordinates new clinical initiatives and addresses clinical issue resolutions to enhance operational efficiency.

Does this position require Patient Care Yes

Essential Functions :

• Assists in complex office-based procedures and provides clinical oversight for quality control programs.
• Provide leadership to the medical assisting team including training mentoring and performance guidance.
• Assign tasks and responsibilities to team members ensuring proper workload distribution and effective utilization of resources.
• Foster a positive and collaborative team environment promoting teamwork and professional growth.
• Coordinate patient flow ensuring timely and efficient delivery of care.
• Assist with patient intake including obtaining medical history vital signs and preparing patients for examination.
• Participates in the interview process for new MAs and serves as a preceptor for new hires or students supervising clinic support staff and creating coverage schedules for the MA team.
• Assists with competency assessment for other MAs and provides input on performance evaluations.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree

No

Licenses and Credentials

Certified Medical Assistant - Data Conversion - Various Issuers required Basic Life Support BLS Certification - Data Conversion - Various Issuers preferred

Experience

Experience as a medical assistant with demonstrated proficiency in clinical and administrative tasks 3-5 years required

Knowledge Skills and Abilities

Additional Job Details (if applicable)

Preferred :

Experience working in a community-based medical practice

Epic experience preferred

Remote Type

Onsite

Work Location

Two Corporation Way

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$18.99 - $27.17 / Hourly

Grade

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement :

North Shore Medical Center Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.

Key Skills

EMR Systems,Clinical Laboratory Experience,Athenahealth,Algebra,eClinicalWorks,Primary Care Experience,Phlebotomy,Medical office experience,Vital Signs Experience,Experience Administering Injections,Medical Terminology,Medication Administration

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 18 - 27