Field Operations Manager

Vaco has partnered with a client located in Fort Collins, Co to hire a Senior Field Operations Manager. This person will work onsite in Fort Collins, CO when not traveling for the role.

Travel Requirement : 25-40% travel during peak season (April-Sept)

POSITION SUMMARY :

This position is responsible for overseeing and supporting all field operational activities. The Senior Field Operations Manager will oversee the regional operations managers, ensuring that projects stay on task and systems are adequately supported. Responsibilities include working in a team environment to help support new customer installations, oversee system repairs & maintenance, managing operations schedules and assisting in all customer support activities.

RESPONSIBILITIES :

• Act as a liaison between internal teams to ensure customer needs are being met, coordinating between the Commercial, Technical Support and Supply Chain teams

Coordinate internal resources and third-party contractors to execute field projects, maintain systems and provide customer support

Assist in preparing and maintaining project management tools

Maintain comprehensive field operations schedule, establishing priorities and delegating resources

Oversee the day-to-day activities of all Field Service Mangers, ensuring that task objectives are defined and that work is performed effectively and efficiently

Utilize system monitoring tools and field personnel to provide customer support during critical jobs

Provide technical support duties and supervision during the busy season, ensuring active systems are being monitored and the root cause of technical and / or mechanical issues are identified

Assist in developing and overseeing routine maintenance schedules nitrogen storage tanks and NAT system components

Ensure service tickets are promptly created and assigned to the proper owners

Coordinate the movement of assets in the field, including storage tanks and service vehicles

Maintain all assets, ensuring key assets are properly tracked and routine maintenance and inspections take place

Manage and maintain field inventory, ensuring spare parts and materials are readily available and service trucks are kept stocked

Coordinate with Supply Chain to ensure that the correct parts and materials are delivered to sites for field projects and tasks

Assist in managing bill of materials and design improvements for system components

Provide training to field personnel related to system operation and calibration as needed

Assist with projects and customer support activity in the field as needed

Oversee training and development of field employees SUPERVISORY RESPONSIBILITIES

Directly and indirectly supervises  5-15 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS :

7+ years in an operational management role

Previous experience leading remote / field teams

Experience in the ready mix / concrete or construction industries is preferred

Strong Project Management skills including coordinating project logistics, personnel, budgets, inventory, timelines, etc.

Adaptability and strong ability to pivot when priorities change

Excellent organizational skills and strong attention to detail

Ability to manage multiple tasks and projects simultaneously

Strong verbal and written communication skills

Ability to work in a fast-paced environment

Strong supervisory and leadership skills

Excellent analytical and problem-solving skills

Determining compensation for this role (and others) at Vaco / Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco / Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to :

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.