Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits :

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Profit sharing

MUST HAVE P & C License in your home state. No Exceptions.

About the Role

This is a key support position ( 30 hours per week or so ) inside a growing insurance agency. You will be the voice and heartbeat of the operationsupporting clients, organizing workflows, and helping keep the agency running smoothly.

If youre sharp, organized, proactive, and you love helping people, this is for you.

What Youll Do

Answer incoming calls with warmth and professionalism

Handle service needs : forms, follow-ups, billing questions, document collection

Take clear, detailed notes in the system

Prioritize and organize tasks without constant oversight

Pivot calls to the agent when needed for sales conversations

Maintain a high-standards, hospitality-driven service experience

Keep things movingno dropped balls, no missed details

Protect the agencys time by getting answers and gathering information from customers efficiently

Ideal Candidate

You thrive on excellence. Youre steady, dependable, and detail-driven.

You love helping people. You communicate clearly. Youre organized enough to keep multiple plates spinning without chaos.

You must have :

Strong phone presence

High organization and follow-through

Ability to learn quickly

Comfortable using multiple computer systems

Natural gift for hospitality and professionalism

Huge plus :

Experience working for a State Farm agent in the last 90 days

(If so, you may qualify for a $500 skills-transfer bonus after 60 days.)

This ensures you already understand the new system and can hit the ground running.

Who Shouldnt Apply

If you need micromanagement

If you struggle with prioritizing independently

If you dont enjoy being the reliable center of operations

This will not be the right role.

What Makes This Job Special

Youre not joining a chaotic call-center-style office.

This is a small, intentional, high-standards agency with a leader who values :

Kindness

Excellence

Organization

Ownership

Purpose-driven work

This is a remote position.