Training Specialist

Job Description

Job Description

Looking for More Than Just a Job? Youve Found It. At Farmers Insurance, you're never just a number you're part of something bigger. For over 100 years, we've fostered a community where people are valued, supported, and empowered to grow. We believe in creating a workplace where collaboration thrives, ideas are welcomed, and every team member knows their work has real impact. Our mission is to help individuals and families through life's toughest moments and it's our people who make that possible. From your very first day, you'll be encouraged to bring your whole self to work, take on meaningful challenges, and grow in ways that matter to you. This is your opportunity to belong, thrive, and make a difference all while building a meaningful career with Farmers Insurance.

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Paid Holidays

Responsibilities

Training Specialist Commercial Lines Farmers Insurance. The Training Specialist is responsible for coordinating, developing, and delivering training programs for the Underwriter and Assistant Underwriter teams. This role ensures team members maintain consistent, accurate, and up-to-date knowledge of Farmers Insurance commercial lines products, services, systems, and industry best practices. By monitoring industry trends and evolving regulatory requirements, the Training Specialist helps ensure our teams are equipped to deliver high-quality, compliant underwriting decisions. This position plays a critical role in onboarding new staff, facilitating continuous learning, and promoting professional development across the department. Conducts and coordinates all training for new Underwriters and Assistant Underwriters

Performs ongoing training of existing Underwriters and Assistant Underwriters to ensure consistency in adherence to our underwriting guidelines and procedures across all underwriting teams Trains all staff on rate changes, new products, services, coverages, endorsements, etc. or any emerging issues pertaining to commercial lines

Provides all interdepartmental communication on rate changes, new products, services, coverages, endorsements, etc. or any emerging issues pertaining to commercial lines

Maintains and updates all Underwriter and Assistant Underwriter procedure manuals

Participates as needed in agency training sessions conducted by the sales department

Conducts all training of Field Managers on commercial lines issues and topics

Performs other duties as assigned

Requirements

Insurance sales experience

Demonstrated ability to :

Train others

Show extensive persuasive abilities, tact, and be able to communicate with personnel at all levels of the organization

Analyze, organize and prioritize work while meeting multiple deadlines

Effectively present information and respond to questions from group of managers, clients, customers, and the general public

Communicate effectively in both oral and written form

Maintain a positive image and build strong relationships

Demonstrated skill in :

Situational analysis and decision-making

Customer service

Listening and communicating with the ability to speak in public

Executing and carrying out company directives

Demonstrated knowledge of :

Insurance industry and terminology within specialized product lines

Industry standards, marketplace environment, pricing, rates, and product offerings