Remote Technical Support RepresentativeFrontline Call Center • Oakland, CA, United States

Remote Technical Support Representative

Frontline Call Center • Oakland, CA, United States

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

serp_jobs.job_card.permanent

serp_jobs.filters.remote

job_description.job_card.job_description

Technical Support Representative

We're looking for motivated individuals to join our Support Team at Frontline Call Center! If you enjoy helping people, thrive in a tech-driven environment, and want to work from the comfort of your home this could be the perfect fit.

We're currently hiring for a Support Agent, which is ideal for individuals who are computer savvy or technically inclined and enjoy troubleshooting Internet Service Provider (ISP) issues.

Position Details :

Role : Technical Support Representative
Type : Permanent Full Time
Pay Rate : $15.00 / hour
Start Date : Tuesday, November 11, 2025, 7 : 00 am - 2 : 30 pm PST
Training Duration : Approximately 1.5 weeks
Training Schedule : MondayFriday
Schedule Requirement : Must have 24 / 7 open availability (permanent schedule assigned after training)
Weekend work required

Key Responsibilities :

Assist customers with ISP troubleshooting and connectivity issues

Escalate technical concerns to the appropriate departments when necessary

Resolve customer issues efficiently while maintaining a professional and friendly tone

Provide professional, patient, and solutions-oriented support

Strong troubleshooting skills and ability to stay calm under pressure

Excellent written and verbal communication

Comfortable multitasking across multiple screens and tools

Reliable, distraction-free workspace with hardwired internet (Ethernet connection required)

Required Qualifications :

Training attendance is 100% mandatory no exceptions

Open availability (24 / 7); schedules will be assigned after training

Previous Customer Service experience (high call volume preferred)

Strong communication and de-escalation skills

Excellent attention to detail and ability to multitask

Basic technical ability (install / uninstall programs, troubleshoot equipment)

Prior Call Center or remote work experience

Basic Technical Support experience

Work Setup Requirements :

Computer

Dual monitors (your computer counts as one, plus one additional monitor)

Minimum 8 GB RAM

Must use an Ethernet cable (RJ-45) hardwired connection required during interview and work hours

Internet

Download speed : 20 Mbps or higher

Upload speed : 10 Mbps or higher

Ping : 20 MS or lower (no exceptions)

Connection must be hardwired (Ethernet)

Accessories

High-quality USB headset

Camera required during interview and training (no camera needed once you receive your regular schedule)

How to Apply :

Submit your application with the following screenshots uploaded :

Ethernet connection proof : Open Task Manager >

Performance and take a screenshot showing your wired Ethernet connection.

Speed test results : Use and ensure Ping ? 20 ms.

RAM verification : Open System Information and take a screenshot showing at least 8 GB RAM.

All technical requirements will be verified during the interview. Spots are limited apply as soon as possible if interested!

Some benefits are subject to eligibility requirements, including employment term and other factors. Frontline Group is a W2 employer (we do not hire independent contractors).

serp_jobs.job_alerts.create_a_job

Technical Support Representative • Oakland, CA, United States

Job_description.internal_linking.related_jobs

A / V Technical Support

enableIT • San Mateo, California, United States

serp_jobs.job_card.full_time

A / V Technical Support Specialist.You’ll play a key role in keeping daily operations running smoothly and ensuring employees have the technical support they need to do their best work.Troubleshoot a...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Remote Customer Support Specialist

VirtualVocations • Oakland, California, United States

serp_jobs.filters.remote

serp_jobs.job_card.full_time

A company is looking for a Customer Support Representative to provide remote support and resolve client issues.Key Responsibilities Provide remote customer support and resolve issues to the end u...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Remote Customer Service Representative – Product Testing

GLOCPA • Berkeley, California

serp_jobs.filters.remote

serp_jobs.job_card.full_time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Remote Customer Support

TradeJobsWorkforce • 94707 Berkeley, CA, US

serp_jobs.filters.remote

serp_jobs.job_card.full_time

Help us succeed as our next Remote Customer Support to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and respond pro...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Provide Tech Support for Seniors in Oakland (Satellite Central) •Cantonese

Satellite Affordable Housing Associates • Oakland, CA, United States

serp_jobs.job_card.full_time

Do you want to help low-income seniors overcome technological barriers? Volunteer to tutor technology for seniors living at Satellite Central in Oakland! We are looking for a volunteer who is Bilin...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Sales Representative-Remote

Altec Industries, Inc. • San Francisco, CA, US

serp_jobs.filters.remote

serp_jobs.job_card.full_time

There is an exciting opportunity for an Outside Sales Associate.With in-house training and technical sales support, you will have the tools and network to be successful and to present solutions wit...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Technical Support Representative, Client Services

Demandforce • San Francisco, CA, United States

serp_jobs.job_card.full_time

We are looking for a goal oriented, highly organized, self-starter who works well independently or in a team environment. You should be able to problem solve on your feet, be able to gather technica...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Technical Support Specialist

Sierra Management Corporation • San Mateo, California, USA

serp_jobs.job_card.full_time

Provide technical support to customers through various channels such as phone email and chat.Troubleshoot and resolve technical issues related to the conversational AI platform.Collaborate with cro...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Customer Support Representative

Manulife • San Francisco, CA, US

serp_jobs.job_card.full_time

Customer Service Representative.This position is full time remote depending on candidate location within the US.The primary responsibility for this role is to deliver superior customer service to c...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new

Remote Sales Representative (50k-90k per year)

Professional Careers • Redwood City, California

serp_jobs.filters.remote

serp_jobs.job_card.full_time +1

We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Technical Support Specialist

Commercial Bank of California • San Francisco, CA, United States

serp_jobs.job_card.full_time

Full-Time | Non-Exempt | In Office.About Commercial Bank of California.At Commercial Bank of California (CBC), we pride ourselves on being the largest Latino-owned bank in California and a certifie...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new

Senior Technical Support Specialist

Skedulo • San Francisco, California, USA

serp_jobs.job_card.full_time

Here at Skedulo were on a mission to support the 2.Our global teams are collaborative ambitious innovative and passionate about helping our customers realize their fullest potential by enabling the...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions • Redwood City, California

serp_jobs.filters.remote

serp_jobs.job_card.full_time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Senior Technical Support Customer Success Manager

Qualys • Foster City, CA, United States

serp_jobs.job_card.full_time

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Technical Support Customer Success Manager will be responsible for managing key ...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Online Remote Work

Online Consumer Panels America • Redwood City, California, US

serp_jobs.filters.remote

serp_jobs.job_card.part_time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted

Customer Service Representative (Remote Position)

GOLD GATE • Richmond, California

serp_jobs.filters.remote

serp_jobs.job_card.full_time +1

serp_jobs.filters_job_card.quick_apply

Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted

Staff Support Tech - Emergency Room

Kaiser Permanente • Redwood City, CA, US

serp_jobs.job_card.full_time

Job Summary : Under the direction of the Imaging Services Director and Chief of Diagnostic Imaging, performs radiographic diagnostic imaging procedures to assist physicians in the diagnosis of d...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new

Manager, Technical Support

Cloudflare • San Francisco, California, USA

serp_jobs.job_card.full_time

At Cloudflare we are on a mission to help build a better Internet.Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for custom...serp_jobs.internal_linking.show_more

serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted