Medical Assistant - Hopple Street - Pediatric Primary Care

SUBFUNCTION DEFINITION : Medical assistants complete administrative and clinical tasks throughout the hospital

Scope : The Medical Assistant with the required training; education and demonstration of clinical competency; performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician.

REPRESENTATIVE RESPONSIBILITIES

• Patient Care

Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.

Act as a customer advocate and strive to better meet the needs of, and to support, patients and / or families. Utilize a customer focus to complete assignments and / or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education / information to patients and / or families.

Work collaboratively / cooperatively with others and follow complex direction to resolve problems and achieve goals. Develop positive working relationships with peers / colleagues and acknowledges others skills, experience, knowledge, creativity and contributions. Share knowledge and / or provide support for team members. Contribute to and promote a positive and professional work environment / atmosphere.

Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.

May manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.

Qualifications

EDUCATION / EXPERIENCE

Required :

Preferred : Unique Skills

Cincinnati Children’s is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO / AA / M / F / Veteran / Disability

Job

Clinical / Non-Nursing

Shift

Day Job

Job Type

Standard

Department

Hopple Street

Employee Status

Regular

FTE

Weekly Hours

00

Salary Range

17.59-24.73