Office Services Specialist

Title : Office Services Specialist

State Role Title : Admin and Office Spec II

Hiring Range : $28759- $36359

Pay Band :

Agency : Virginia Department of Health

Location : CENT SHEN-WAYNESBORO CITY

Agency Website : Recruitment Type :

Job Duties

Utilizing established policies and procedures provides program and office support to a work unit including general office and administrative support. Characteristic duties may include : routine office and administrative responsibilities scheduling meetings data entry routine transactions preparing correspondence maintaining records ordering supplies and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office division or resource and explains established procedures and practices. May be responsible for maintaining timesheets and entering time / leave taken into timekeeping / payroll system for assigned program area.

Minimum Qualifications

Knowledge of office and administrative principles and practices

Working knowledge of word processing and spreadsheet software applications

Ability to interpret and follow established procedures and guidelines

Ability to communicate effectively with internal and external customers verbally and in writing

Considerable skill in the operation of standard office equipment

A. Performance Management (for employees who supervise others)

Serves in a managerial / supervisory capacity and conducts performance management activities for staff

Establishes and reviews work assignments and priorities and resolves related issues in conjunction with program management and Human Resource staff

Ensures relevant training and workplace safety for staff and conducts appropriate performance monitoring and appraisals

B. Administrative Support

Performs routine office and administrative duties

Responds to inquiries and requests for information

May order supplies for office and maintain standard office supplies for assigned program or work unit

May coordinate and schedule meetings; record and transcribe meeting minutes

Prepares reports as requested

C. Office Correspondence

Prepares routine correspondence

Communicates office updates and important dates to assigned program areas or work unit

May route incoming mail / receipts / documents to appropriate staff / work units

D. Customer Service

Provides quality customer service

Responds to requests and questions regarding program services offered in a courteous professional and timely manner

E. Records Maintenance

Assures files and forms are completed accurately

Audits records for completeness accuracy and compliance with established records maintenance guidance and procedures

Develops and maintains office filing system

May assist with interpretation and / or translation if applicable

Additional Considerations

Experience in an office setting

Special Instructions

You will be provided a confirmation of receipt when your application and / or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

Contact Information

Name : Phone :

Email :

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS / DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.

Required Experience :

IC

Key Skills

Criminal Justice,Account Payable,Economics,Front End,Facilities Management,Domestic

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 28759 - 36359