Assistant Store Manager | Arc'teryx Burlingame Ave | Burlingame, CA

Your Opportunity at ARC’TERYX

You lead a team, in partnership with your Store Manager, that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You provide the highest level of guest experience with a passionate, talented group of product guides. You are responsible for creating a brand experience and developing a team in alignment with the Arc’teryx Vision, Purpose, and Values.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You inspire those around you with your commitment to education and sharing product knowledge. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace.

You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team, and drive profitability through guest and team engagement. You are driven to pursue your own goals, both personally and professionally, and you give this same attention to your team and the business. You recognize that we create a better world, together.

Here’s what you’d be doing

• Leading a team in alignment with the Arc’teryx Vision, Purpose and Values
• Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
• Supporting and leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in‑class guest experience
• Leading by example, coaching in the moment, and empowering the team to self‑lead through all development plans and training opportunities provided by Arc’teryx and your leadership team
• Identifying and developing a store leadership talent pipeline in partnership with your Store Manager
• Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
• Committing to, and delivering on, bold objectives both in store and in the community
• Building brand presence and guest loyalty by upholding our company’s mission and values
• Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
• Empowering your team to use their best judgement in all guest service matters
• Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business
• Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement
• Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future

Are you our next Assistant Store Manager?

Expectations

$32 - $44 an hour

Reasonable estimate of the pay range is USD$32 / hr - USD$44 / hr at the time of this posting. The pay range is based on market location and store type. Within the range, individual pay is determined by factors such as job‑related skills, relevant experience, education and / or training. The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

Hours : Full Time 40 hours per week (five days a week)

Compensation : Hourly

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Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.

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