Overland Animal Hospital & Pet Resort is a one stop shop for all of your pet's needs. We offer medical services, boarding, daycare, training, and grooming, all under one roof! We are looking for a new Client Services Representative to work at our medical desk, representing our doctors and nurses.
Responsibilities include but are not are not limited to :
- Triaging calls to determine the level of urgency and scheduling veterinary appointments accordingly
- Communicating with clients via phone, text, or email in a professional and friendly manner
- Working with both the doctors and nurses to ensure clients and pets are receiving the best care possible
- Greeting clients and pets as well as checking them into their appointments
- Checking clients out of appointments and surgeries, including reviewing invoices and taking payment
- Informing and offering customers additional services, including boarding, daycare, training, and grooming
Skills and Qualifications :
High school diploma or higherExperience working in human or animal medicineProficiency in verbal and written EnglishBasic computer and typing skillsStrong organizational skills with ability to multi-task and still attend to detailsBenefits (after 60 to 90 day probationary period) :
Medical, vision, and dental insurancePaid time off including 10 days of vacation, 7 paid holidays, and 7 sick daysPet Medical Discounts- free exams, vaccinations, bloodwork and many other medical services for up to three pets. All other medical services provided in house receive a 50-60% discount, dependent on the servicePet Boarding Discounts- 50% off of boarding stays and discounted daycareOther paid time off includes pawternity, parental, and bereavement leaveHills, Purina, Nutramax, and Royal Canin discountsIf you feel as if you are the right person for Overland, we would love to hear from you!
Job Types : Full-time, Part-time
Pay : starts at $16.00 per hour
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