Customer Service Associate

Job Description

Job Description

Customer Service Representative

• Global Automation company located in Plymouth, MN
• Leaders that care
• Contract to hire
• In office positions 100%

Schedule : Monday - Friday 8 am - 5 pm

Pay $22-$24

Job Summary

Serve as the primary liaison for distributors once orders are placed—handling order tracking, status updates, and ensuring seamless fulfillment across departments.

Key Responsibilities

Monitor and manage post-order communications with distributors—via phone, email, or CRM.

Collaborate with logistics, finance, inventory, and operations to resolve issues and meet delivery expectations.

Maintain detailed distributor order records using CRM or order management systems.

Qualifications

Experience : 1-3 years in order management, customer service, or distributor support—preferred

Skills :

Excellent verbal and written communication

Detail-oriented with strong problem-solving skills

Familiarity with CRM / order management systems (SAP a plus)

Apply today!