Occupancy Specialist

Job Summary :

The Occupancy Specialist at Ralston Towers, a senior apartment community, is responsible for ensuring compliance with HUD and LIHTC program regulations, maintaining tenant records, processing certifications, and managing the occupancy process from move-in to move-out. The role requires meticulous attention to detail, strong organizational skills, and excellent customer service to provide residents with a smooth and compliant housing experience.

Duties and Responsibilities

Occupancy Management :

• Manage all aspects of the occupancy process, including processing move-ins, move-outs, annual recertifications, and interims, ensuring all activities comply with HUD and LIHTC program requirements.
• Maintain a comprehensive and up-to-date waiting list of prospective residents.
• Schedule monthly interviews with residents, collecting and verifying necessary documentation for annual certifications and recertifications.
• Ensure timely completion of all occupancy-related tasks, adhering to strict deadlines and guidelines.

Regulatory Compliance

Customer Service and Resident Relations

Qualifications

Education and Experience :

Skills and Abilities

Other Requirements

Note : This job description is intended to provide an accurate reflection of the job's responsibilities and requirements but may be modified as needed by management.

Compensation :

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $19.00 - $19.00 per hour.

Benefits :

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.