Client Support Specialist - Full-Time

Title :   Direct Support Professional

Class ification :   Non-Exempt

Status :   Full Time, Par t  Time, or Itinerant

Department :   Program Services

Reports to :   House manager,  Assistant Program Manager, or Program Manager

The Primary Responsibility of the  Direct Support Professional  is to create and  preserve  a culture of excellence,  compassion  and integrity in the  delivery  of services to our individual s.  The DSP is responsible for  ensuring comfort, safety, and general supervision of individuals  in  both the home and in the community  as well as home management services .   The DSP will ensure compliance to all applicable regulations and  requirements and  provide opportunities and support for our  individuals  to build and develop a sense of belonging in the community through active inclusion, and to build interest and develop skills .

Job responsibilities may include, but are not limited to :

• Representing  the Mission, Vision and Values of AMA Support Services through action and presentation
• Creating a culture of high professional and ethical standard, where dignity, respect, inclusion,  integrity  and compassion are the standard
• Create a structured  and nurturing  environment that responds to and meets the needs and preferences of the individual ( s )  that you serve
• Ensure  the health, safety, and personal development of participants while in the  home and  community
• Provide  the   encouragement,  assistance  and support  that  is needed for all activities   of daily  living ( ADLs), including cleaning, cooking, laundry, and medication administration
• Provide assistance  and support for all personal care and hygiene , including bathing, grooming and toileting
• Provide services, supports and supervision to the individuals  in accordance with  the individuals service plan
• Ensure compliance to all applicable regulations and requirements at all times
• Ensure that Community Participation Services are delivered as prescribed in the participants  Individual Support  Plan ( ISP )
• Develop  a positive working relationship with  the individuals support team
• Ensure that all service records and company documentation is complete, thorough ,  accurate  and compliant to all applicable regulations and requirements
• Facilitate,  assist  and support the relationships between individual in service and those who are important to them, both personally and professional, through positive  communication,  cooperation  and collaboration
• Promote safety and respond to any incidents that may occur in line with regulations and requirements
• Create weekly schedules for each participant and oversees impl ementation to maximize individuals time in the community
• Transports and  accompanies  participants to and from appointments and activities
• Manage  individual  and company finances, including making and recording transactions  in  according to policy, procedure and regulation and  operating  within a budget
• Other duties may be assigned

Values :

Required Education :

Required Skills and Experience :

Working Conditions :

Employers Rights :

This job description does not include all job duties, conditions, and requirements.  Occasionally, a supervisor or director may request that you perform other duties that are necessary for the betterment of the company or that are in the best interest of those we serve.  It may also become necessary, at some point, for AMA Support Services to revise this job description. Signing this job description does not create a contract for employment.  Either you or AMA Support Services may terminate the employment relationship at any time for any reason.

Equal Opportunity Statement :

AMA Support Services does not discriminate in employment  on the basis of  race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Employee Signature :

Compensation details : 12-15 Hourly Wage

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