ESD Collections Office Specialist IIGovernment Jobs • Salt Lake City, UT, US
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ESD Collections Office Specialist II
Government Jobs • Salt Lake City, UT, US
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job_description.job_card.job_descriptionExperience working as an Office Specialist. Proficiency with computer applications such as Word, Excel, PowerPoint, and Google platform applications. Excellent customer service skills, both in person and through phone or written communication. A team-oriented mindset with a demonstrated history of reliability and dependability. Flexibility and willingness to learn new programs / processes as needed to manage workload and assist coworkers. Capability of handling highly confidential information. Strong attention to detail and excellent organizational skills.
Collections Overpayment Office Specialist II
The Department of Workforce Services (DWS) is looking for a skilled and motivated individual to join our Eligibility Services Division as a Collections Overpayment Office Specialist II.
In this role, the Office Specialist II will be responsible for preparing and processing documents for appeal requests, ensuring their accuracy and completeness.
Additional duties include :
- Collaborating closely with the DWS Legal Counsel and collectors to resolve legal issues by maintaining legal queues and logs.
- Processing new legal assignments and promptly following up on legal actions.
- Preparing and filing legal documents with courts, constables, and / or sheriffs.
- Answering the unit phone.
- Obtaining and maintaining a Notary Public Certification.
Minimum Qualifications :
This position may be filled as a career mobility if an internal DWS employee is selected.
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Collection Specialist • Salt Lake City, UT, US
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