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Director, Capacity Building Programs
Director, Capacity Building ProgramsCity of New York • New York City, New York, USA
Director, Capacity Building Programs

Director, Capacity Building Programs

City of New York • New York City, New York, USA
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Agency Description :

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs creating stronger businesses and building a fairer economy in neighborhoods across the five boroughs.

New York City is a leader in building and supporting neighborhood commercial districts that thrive and innovate. SBSs Neighborhood Development Division (NDD) assists in the creation and support of community-based development organizations (CBDOs) that advance the growth of commercial districts across the five boroughs. We work with CBDOs to build vibrant neighborhoods where New Yorkers can shop work and live by :

  • Working with community partners to identify commercial district needs and plan targeted customized solutions
  • Offering training tools and one-on-one assistance to build the capacity of local community-based organizations
  • Administering grant programs to revitalize strengthen and support commercial districts
  • Supporting and overseeing the largest network of Business Improvement Districts (BIDs) in the country

Job Description :

SBS is seeking a dynamic Director of Capacity Building Programs to lead the agencys efforts to build the capacity of neighborhood-based nonprofit organizations serving commercial districts across the city. As a senior member of SBS Neighborhood Development Division the Director will lead the Capacity Building Team by managing a team of program managers who collectively administer programs and services that strengthen the capacity of economic development and commercial revitalization-focused CBDOs in Low- to Moderate-Income communities. NDDs Capacity Building Programs include cohort-based programs such as Coro Neighborhood Leadership the Avenue NYC and Neighborhood 360 grant programs as well as non-profit management training workshops one-on-one technical assistance coaching video storytelling and other skill building opportunities. The position reports to the Assistant Commissioner of the Neighborhood Development Division.

Responsibilities :

  • Manage a team of 4-5 staff members dedicated to the oversight and support of NDDs Capacity Building programs including vendor selection program implementation and contract management;
  • Oversee the implementation of a comprehensive and strategically sequenced set of new and existing commercial revitalization and Capacity Building programs;
  • Coordinate recruitment and selection of program participants across city agencies local elected officials and community organization networks;
  • Proactively advance projects identifying needs and opportunities for program and process enhancements and ensuring the team of program managers is delivering on project milestones;
  • Convene partner organizations and neighborhood development practitioners on a regular basis to allow for exchange of best practices innovative problem solving understanding of challenges and the need for ongoing technical assistance;
  • Facilitate conversations with CBDOs and City agencies on a range of complex issues and projects that impact commercial corridors;
  • Coordinate the development of training materials that highlight SBS services programs and expertise (i.e. Commercial Revitalization guides and facilitated learning experiences);
  • Develop and deliver public presentations briefings and other written / verbal materials to strategically communicate key project objectives findings and recommendations to agency senior staff and other external stakeholders;
  • Manage junior staff fellows and interns on multi-team projects and assignments as needed;
  • Identify opportunities to build and expand the skills of NDD staff members to better assist the organizations and commercial corridors we work to improve;
  • Serve as a responsive and insightful representative of SBS at assigned BID Board of Directors meetings and public events;
  • Other projects and tasks as assigned.
  • All Applicants : Go to search for Job ID : #757307

    Current SBS Employees : Please email your resume and cover letter including the following subject line : Director Capacity Building Programs send to

    Note : We appreciate the interest and thank all applicants who apply but only those candidates under consideration will be contacted.

    If you do not have access to email mail your cover letter & resume to :

    NYC Department of Small Business Services

    Human Resources Unit

    1 Liberty Plaza 11th Floor

    New York New York 10006

    This position may be eligible for remote work up to two days per week in accordance with the Remote Work Pilot Program established between the City and DC37; however note that per this program employees may be required to report to the workplace in person if operational needs warrant.

    ADM MANAGER-NON-MGRL FRM M1 / M2 - 1002C

    Qualifications :

    1. A baccalaureate degree from an accredited college and four years of satisfactory full-time progressively responsible clerical / administrative experience requiring independent decision-making concerning program management or planning allocation for resources and the scheduling and assignment of work 18 months of which must have been in an administrative managerial executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical / administrative work of more than moderate difficulty; or

    2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory full-time progressively responsible experience as described in 1 above 18 months of which must have been in an administrative managerial executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical / administrative work of more than moderate difficulty; or

    3. A four-year high school diploma or its educational equivalent and six years of

    satisfactory full-time progressively responsible experience as described in 1

    above 18 months of which must have been in an administrative managerial

    executive or supervisory capacity. The supervisory work must have been in the

    supervision of staff performing clerical / administrative work of more than

    moderate difficulty; or

    4. Education and / or experience equivalent to 1 2 or 3 above. However all

    candidates must possess the 18 months of administrative managerial executive or supervisory experience as described in 1 2 or 3 above. Education above

    the high school level may be substituted for the general clerical / administrative

    experience (but not for the administrative managerial executive or supervisory

    experience described in 1 2 or 3 above) at a rate of 30 semester credits

    from an accredited college for 6 months of experience up to a maximum of 3½

    years.

    Additional Information :

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Construction Experience,Facilities Management,HVAC,Automotive Diagnostics,Construction Management,Maintenance,Quality Management,Geometry,Property Management,Supervising Experience,Commercial Cleaning,Google Suite

    Experience : years

    Vacancy : 1

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