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Network Technician

Network Technician

Vision Net IncBillings, MT, US
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Job Title : Network Technician

Job Location : Great Falls or Billings, MT

Department : Network Operations

Reports to : Network Operations Supervisor

Employment Type : Full-Time, Non-Exempt

Job Overview : Vision Net, Montana’s largest state-wide network and premier data center provider is seeking a skilled and detail-oriented Network Technician to install, maintain, and troubleshoot telecommunications systems and network infrastructure.

The ideal candidate will have hands-on experience with fiber optics, routers, switches, and other networking equipment while ensuring optimal performance and reliability of Vision Net’s network.

Essential Job Duties and Key Responsibilities :

  • Install, configure, and maintain telecommunications equipment including routers, switches, modems, and structured cabling.
  • Perform diagnostics and repairs on network hardware and software issues.
  • Conduct routine inspections and preventive maintenance on network infrastructure.
  • Collaborate with engineering and IT teams to support network upgrades and expansions.
  • Document network configurations, maintenance activities, and service reports.
  • Respond to service tickets and troubleshoot connectivity issues in a timely manner.
  • Ensure compliance with safety standards and industry regulations.
  • Assist in planning and implementing network security measures.
  • Provide technical support and training to end-users as needed.
  • Work in a safe and effective manner.
  • Maintain confidentiality of company information and records when required.
  • Travel to remote locations for work with scheduled and non-scheduled notice.
  • Work independently and within a team.
  • Hold a valid Montana driver’s license, and safe driving record.

Additional Job Duties and Responsibilities :

  • Perform other duties and responsibilities as required or assigned.

    • Knowledge, Skills, and Abilities :

  • Telecommunications technologies (Voice, Data, IP, Ethernet, Photonics, Security).
  • Network protocols (DWDM, BGP, TCP / IP, SIP, OSPF, SNMP, MPLS).
  • Industry best practices and standards.
  • Industry regulations and compliance requirements.
  • OSS / BSS systems and network management tools.
  • Microsoft 365 and other relevant software.

    • Education and Experience :

  • Associate degree or technical certification in Telecommunications, Networking, or related field (Bachelor’s degree preferred).
  • 3-5 years of experience in telecommunications or network support
  • Certifications such as CompTIA Network+, Cisco CCNA, Palo Alto Certified Network Security Engineer (PCNSE) / Administrator (PCNSA), or BICSI.

    • Any combination of the above requirements or equivalent education will be considered

    Working Conditions :

  • Full-time, rotating shifts (weekends, evenings, overnights, holidays).
  • Rotating On-Call duty may also be required.
  • Frequent in-state travel and overnights.
  • Sitting or standing for extended periods of time.
  • Occasional outdoors work in adverse weather conditions.
  • Occasional confined spaces conditions.

    • Reasonable accommodation for individuals with disabilities will be made.

    Additional Information :

    This job description is not intended to be all-inclusive.

    An employee will also perform other related business duties as assigned.

    Vision Net reserves the right to           revise or change job duties and responsibilities.

    This job description does not constitute a written or implied contract of employment.

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    Network Technician • Billings, MT, US