serp_jobs.error_messages.no_longer_accepting

Call Center Agents

Jobs for HumanityAthens, GA, US

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Call Center Agents

Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name : Morris Insurance Agency

Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!

Major Responsibilities :

Answering incoming calls and responding to customer inquiries
Making outbound calls to follow up on customer requests
Providing information about products and services
Resolving customer complaints and issues
Documenting all interactions in the call center software

Qualifications :

High school diploma or equivalent

Previous experience in a customer service role preferred

Excellent communication skills, both verbal and written

Ability to work independently and as part of a team

Proficiency in Microsoft Office and call center software

If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!

serp_jobs.job_alerts.create_a_job

Call Center Agent • Athens, GA, US