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Global Retention Lead
Global Retention LeadInforma Group Plc. • New York City, New York, USA
Global Retention Lead

Global Retention Lead

Informa Group Plc. • New York City, New York, USA
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This role is based in our New York office

The LIONS Commercial Partnerships team is seeking a Global Partnerships Lead to join our NYC team. This role will report directly into the Global Head of Partnerships Retention and work with key accounts across the entire LIONS portfolio.

The LIONS Commercial Partnerships team works directly with clients year-round and is responsible for driving revenue consistently against our 365 product portfolio. This role is responsible for managing a team of six high-performing sales professionals and delivering $30M in annual revenue through innovative brand partnerships across our festival portfolio.

We provide a full service working with the client from initial introduction through signing a contract to delivering their partnership on site and digitally. We are looking for a strategic sales person and excellent manager with an eye for creativity and new ideas.

The ideal candidate is a seasoned sales leader with 5-8 years of experience in sales preferably within live events entertainment or media. They bring a proven track record of delivering $10M in annual revenue and managing high-performing teams. Exceptional leadership and communication skills are essential along with the ability to negotiate complex high-value deals. This role requires a strategic thinker who understands brand marketing and sponsorship dynamics and who thrives in fast-paced entrepreneurial environments. A strong commercial instinct collaborative mindset and results-driven approach are critical to success. The candidate should be able to demonstrate consistently meeting and exceeding targets set over a number of years as well as experience managing a high performing sales team.

Key Responsibilities :

  • Lead coach and develop a team of six direct reports to exceed individual and team sales targets.
  • Foster a high-performance culture focused on accountability creativity and collaboration.
  • Conduct regular performance reviews pipeline assessments and strategic planning sessions.
  • Own and deliver a $30M revenue target through strategic partnerships.
  • Manage up forecasts trading updates and risk to the Global Head of Partnerships.
  • Develop and execute strategies that align with business objectives and market trends.
  • Identify new revenue opportunities and optimize existing partnerships for growth and retention.
  • Lead negotiations and close complex high-value deals that drive mutual value.
  • Collaborate cross-functionally with marketing operations legal finance and other internal teams to ensure seamless execution.
  • Provide accurate revenue forecasting and pipeline reporting to senior leadership.
  • Monitor market trends and competitor activity to inform strategy and positioning.
  • Track and analyze performance metrics to continuously improve team effectiveness.
  • Maintain accurate contact and activity information in Salesforce.
  • On-site operational support during Festival period including direct liaison with clients and suppliers.
  • Willing and able to travel for necessary event operations site visits planning to both our London UK HQ office and Cannes Lions Festival in Cannes France.

Qualifications :

  • Excellent management and coaching skills.
  • Excellent literacy and numeric skills required.
  • Confident verbal communications skills with experience presenting to C-suite executives
  • Computer literate use of Google suite Slack and internal CRM will be required
  • 5-8 years experience in a sales environment with evidence of demonstrable success
  • Language skills preferred though not required although French and / or Spanish would be of significant added value.
  • Additional Information :

    We believe that great things happen when people connect face-to-face. Thats why we work in-person with each other or with customers and partners three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely.

    We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at

    Our benefits include :

  • Great community : a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active colleague groups and networks promoting a positive supportive and collaborative work environment
  • Broader impact : take up to four days per year to volunteer with charity match funding available too
  • Career opportunity : the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
  • Time out : 15 days PTO rising to 20 after three years and 25 after six years plus 10 national holidays a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits including a 401k match health vision and dental insurance parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance mental health first aiders free access to a wellness app and more
  • Recognition for great work with global awards and kudos programs
  • As an international company the chance to collaborate with teams around the world
  • Compensation for this position ranges from $100000 to $130000 annually depending on your experience level with additional commission opportunities.
  • Applications will be accepted through December 21 2025.
  • Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

    If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.

    See how Informa handles your personal data when you apply for a job here.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Criminal Justice,Cost Accounting,Elevator Maintenance,Airport,Jboss,Brand

    Experience : years

    Vacancy : 1

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    Global Retention Lead • New York City, New York, USA

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