The Opportunity
At MassMutual, we’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. The Event Technology Consultant sits on the Event and Conference Management Team reporting to the Director, Event Operations.
As an Event Technology Consultant, you will support meeting and event stakeholders consulting on the event technology elements to execute a successful meeting or event. Specifically, you will build meeting registration sites, event mobile apps, virtual events / webinars, surveys, and reporting within the CVENT platform. In addition, this role will lead on-site event technology execution at MassMutual conferences.
The Team
The Event and Conference Management Team consists of experienced event planning, production, and technology professionals who plan and execute MassMutual’s meetings and events. Supporting both domestic and international events across the enterprise, the team collaborates with all MassMutual organizations.
The Impact :
As an Event Technology Consultant, you will directly influence meetings and events through these responsibilities :
- Build and maintain registration sites, email communications, mobile apps, reporting portal, webinars / virtual event platform, and surveys within the Cvent platform in alignment with MassMutual’s standards.
- This position will consult and communicate with clients both internal and external on how event technology solutions can best achieve program goals and provide guidance on event technology design and best practices.
- Manage and maintain relationships with event technology partners as assigned
- Manage reporting and data within the system to ensure we have accurate records.
- Lead project management and support API integrations within event technology platform
- Uphold accountability by creating and managing technology timelines for meetings and events
- Understand and implement general event technology tasks - create, edit, delete, manage user profiles, analytics
The Minimum Qualifications
Bachelor's degree or equivalent work experience7+ years of experience with Cvent platform2+ years of experience with HTML, CSS, and graphic design5+ years of experience with MS Office - Word, Excel, Outlook, and PowerPoint5+ years of experience with database management programs5+ years of experience with Android and iOS user interfaces and ecosystems to aid in the downloading, installation, content display and use of mobile applicationsAvailability to work nights and weekends as needed for event executionMust be available to travel within the US and Internationally to support on-site event technology activations at conferencesThe Ideal Qualifications
Strong communication skills with clients and internal team members that is clear, concise, and professionalProven ability to manage multiple tasks and balance client needsPossess strong technical and data management skillsBuild strong relationships and comfortable working with different personalitiesCreative and pro-active problem-solverExperience supporting the event planning lifecycleExperience with a project management platforms, such as AirtableCvent certifications a plusModel MassMutual’s Winning Ways : Focus on the Customer, Act with Integrity, Value People, Work Collaboratively, and Achieve ResultsProject management / program management skillsOrganized and able to plan appropriate project timelines, work backward from deadlines, identify milestones and owners, and execute against a planExcellent written and communication skillsAbility to work with a variety of behavioral styles & levels of managementAbility to think and adapt quickly to a fast-moving range of issues while remaining calm under pressureAbility to be proactive, anticipate and problem solve quicklyStrong attention to detailContinuous improvement mindset with a commitment to introducing new and innovative ideas and communications approachesWhat to Expect as Part of MassMutual and the Team
Regular meetings with the Event and Conference Management TeamFocused one-on-one meetings with your managerNetworking opportunities including access to Asian, Hispanic / Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits#LI-CM1
Salary Range : $110,400-$144,900
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.