Technical Supervisor

Laboratory Supervisor

Primary City / State : Phoenix, Arizona Department Name : Microbiology-Ref Lab Work Shift : Evening Job Category : Lab This position provides general operational supervision under the direction of the director / manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improve processes to provide high quality and cost effective services.

Core Functions :

• Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers, and disciplinary actions. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls, work procedures and day-to-day problem resolution and trouble shooting utilizing Six Sigma and Lean concepts, tools and methodology in the department
• Schedules and manages the use of labor and resources within budgetary guidelines. Manages waste reduction and establishes priorities, workloads, controls and work procedures, as well as determines resources needed for expense reduction. Prepares and / or provides input for the department budget
• Under the direction of management, ensures area(s) of responsibility are maintained in accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA)
• Participates and may lead task forces to plan, implement, and coordinate activities to maximize service quality, compliance effectiveness and efficiency. Develops and monitors performance matrix to ensure quality patient care
• Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information within the organization and to parent partners

Supervisory Responsibilities :

Directly Reporting : Provides direct supervision to 10 to 40 technical staff.

Type of Supervisory Responsibilities : Hires, trains, conducts performance evaluations, and supervises the workflow for staff. This includes initiating promotions, transfers, and performance management actions. Ensures department expenditures are in line with annual budget requirements. Oversees work schedule and daily activities of department staff.

Scope and Complexity : Supervisory responsibility of providing quality, timely, reliable and consistent services. Internal and external customers include laboratory staff, hospital staff, pathologists, medical directors, physician's offices, patients, vendors, regulatory agencies and educational facilities. Confers with director / manager for unusual situations.

Physical Demands / Environment Factors : Able to sit, stand, walk, end, squat, reach, and stretch frequently. May be required to lift up to 25 pounds. Must use standard precautions due to threat of exposure to blood and body fluids. Needs adequate color vision. Requires significant use of computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Ability to communicate effectively. May require off-site travel.

Minimum Qualifications :

Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology. Four (4) years' training and experience in high-complexity testing in the respective specialty.

Preferred Qualifications :

Bachelor's Degree in Medical Laboratory Science. MLS or Specialty Certification. One (1) year of supervisory experience.

EEO Statement : EEO / Disabled / Veterans

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