SharePoint & SaaS Tools Administrator

Description

The American Arbitration Association (AAA) is seeking an experienced SharePoint & SaaS Tools Administrator to manage, configure, and optimize the organization’s SharePoint environment and key SaaS platforms. This position plays a vital role in enhancing collaboration, implementing governance and security policies, and ensuring the efficient integration of SaaS solutions. The administrator partners with business and IT teams to align technical solutions with strategic goals, continuously improving system performance and user experience.

Work Environment

This position offers a hybrid work arrangement; candidates must reside at a U.S. location within 125 miles of the AAA's headquarters in Downtown Manhattan.

Compensation

New York, NY : $96,000 - $102,000

This position is also eligible for an annual performance-based incentive.

Our competitive compensation package includes, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

Proven experience administering and designing SharePoint environments.

Hands-on experience with SaaS platform administration, integration, and lifecycle support.

Equivalent combinations of education and experience will be considered.

Strong knowledge of SharePoint architecture, governance, and workflow design.

Experience managing SaaS applications, user access, and vendor coordination.

Excellent troubleshooting and problem-solving skills.

Ability to drive process improvements and deliver user-centric solutions.

Effective communication and collaboration with technical and non-technical teams.

Certifications in SharePoint, Microsoft 365, or project management (e.g., PMP, Agile) (preferred).

Experience with additional collaboration or content management platforms (preferred).

A proactive, innovation-focused approach to system administration (preferred).

About Us

The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.