German Speaking Customer Service for Insurance industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is at the forefront of connecting candidates with job opportunities in their native language, across various countries. We are the leading agency specializing in multiple industries, including social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our dedicated recruitment process focuses on matching the right candidates with the right employers, ensuring a perfect fit for both parties. We are currently seeking a German Speaking Customer Service Representative for the insurance industry. This role is crucial for providing exceptional support and services to our clients, ensuring they have the best possible experience. By joining our team, you will be part of a dynamic environment that values your skills and contributions while helping you advance your career in the insurance sector. With Patrique Mercier Recruitment, discover how we can help you take the next step in your career and find your dream job abroad, connecting you with opportunities that resonate with your language skills within the thriving insurance market.

Responsibilities

• Provide exceptional customer service support to German-speaking clients in the insurance sector.
• Respond promptly and effectively to customer inquiries via phone, email, and chat.
• Assess client needs and offer appropriate insurance products and solutions.
• Educate customers about policy options, coverage details, and claims procedures.
• Document and record customer interactions accurately in the CRM system.
• Collaborate with team members to address complex customer issues and ensure resolution.
• Maintain knowledge of industry trends and updates in insurance regulations.