Professional Services Intern

Description

Responsibilities

This position is designed as an entry into the world of Professional Services. This position requires a high degree of oversight by a mentor or senior team member and may include the following :

• Project Planning Activities

Conduct internal project transitions using provided meeting templatesManage add-on projects for existing clientsCan manage project off-boarding which includes :

Modification of existing project plansOutlining the remaining scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan with that resources are scheduled and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changesUse departmental sites / calendars / systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project regular feedback from clients regarding project status and quality of service and take immediate corrective action as provided direction to resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third-party vendors or completion of milestones to clients and secure formal acceptance from project completion conduct meetings with clients, using provided meeting templates, to ensure a smooth transition of services from implementation to support.

Qualifications