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Front Office Coordinator
Front Office CoordinatorThe Judge Group • Boston, MA
Front Office Coordinator

Front Office Coordinator

The Judge Group • Boston, MA
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Our client is currently seeking a Front Office Coordinator

This is onsite in Boston, MAMust be able to make a Tuesday through Saturday shift work

This job will have the following responsibilities :

  • Perform all opening and closing duties with accuracy
  • Administrative support to managers and owners
  • Support medical providers and medical estheticians to ensure clinic runs smoothly and effectively
  • Consistently manage schedule to ensure appointments are booked properly
  • Check In / Check Out all patients with accurate payments
  • Answer phones and schedule patients, including making confirmations, outreach, and follow-up calls
  • Consistently follow-up with new patient inquiries
  • Create, organize, prepare and maintain paper and electronic patient records
  • Knowledge of all policies, procedures, treatments, packages, pricing, essential paperwork, and special promotions
  • Knowledge of Alle', Care Credit and Aspire a plus
  • Communicate effectively and consistently any pertinent information to staff and owner / manager, and delegate appropriately
  • Assist with weekly inventory
  • Perform accurate Close Out Reports, daily
  • Other duties, as assigned

Qualifications & Requirements :

  • Medical Spa Industry Experience : 2 years
  • Leadership Skills : Highly motivated self-starter with a pleasant and positive personality, excellent interpersonal communication
  • Experienced in exceptional high-end customer service with strong sales experience
  • High attention to detail with strong math skills
  • Must be tech savvy, with competency in Microsoft Windows Suite (Excel and Word)
  • Experience with Mindbody Software a plus
  • Presents in a professional, groomed, and well-dressed manner
  • Extremely organized and a quick problem solver
  • Ability to accurately multi-task in a busy environment
  • Exceptional time management skills
  • Knowledgeable of medical aesthetic services with a passion for skin care
  • Desire to grow, learn and adapt quickly
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    Front Office Coordinator • Boston, MA

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