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AVP, Technology Business Partner
AVP, Technology Business PartnerManulife Insurance Malaysia • Boston, MA, United States
AVP, Technology Business Partner

AVP, Technology Business Partner

Manulife Insurance Malaysia • Boston, MA, United States
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  • AVP, Technology Business Partner page is loaded## AVP, Technology Business Partnerlocations : Boston, Massachusettstime type : Temps pleinposted on : Publié aujourd'huitime left to apply : Date de fin : 19 décembre 2025 (Il reste 15 jours pour postuler)job requisition id : JR25120051The IT business partner (ITBP) is a strategic leader who collaborates with the business stakeholders of John Hancock to deliver innovative and effective IT solutions that support the business objectives and vision. The ITBP acts as a trusted advisor, a change agent, and a facilitator for the business and IT alignment who is responsible for end-to-end business process, operations and technical guidance for IT application solutions ensuring delivering of key initiatives.
  • Position Responsibilities :
  • Develop and maintain a deep understanding of the insurance products, processes, and industry trends, including administration, underwriting, pricing, regulatory compliance, distribution channels, and customer needs.
  • Direct, develop and plan enterprise-level information technology activities and provide thought leadership and guidance into the short and long-term business and technology plans for most significant size, complexity, and matrixed business groups. Additionally, provides expertise to leaders for assigned functional specialties across segment. Plan and own the technology strategy, align to the technical architecture roadmap, IT investment plan and be accountable for delivery of IT programs
  • Establish and nurture strong relationships with the business leaders and stakeholders of the John Hancock organization, and proactively identify their current and future IT needs and expectations.
  • Translate the business strategy and requirements into IT strategy and solutions, and ensure the alignment of IT initiatives and projects with the business goals and priorities.
  • Provide leadership and guidance to the IT delivery teams and vendors, and oversee the execution and delivery of IT solutions for the John Hancock organization, ensuring quality, timeliness, and budget adherence.
  • Manage the IT portfolio and budget for the John Hancock organization, and optimize the IT resources and investments to maximize the business value and return on investment.
  • Monitor and evaluate the performance and satisfaction of the IT services and solutions for the John Hancock organization, and implement continuous improvement actions and best practices.
  • Foster a culture of innovation, collaboration, and customer-centricity within the IT organization and across the business units.
  • Required Skills :
  • Proven successful project management skills
  • Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion / judgment in decision making
  • Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
  • Recognized as an expert within IT specialty and / or business and broader organization with broad-based expertise across area and related functions
  • Ability to interact professionally with all organizational levels
  • Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of IT to the business
  • Strong knowledge and experience in the John Hancock processes, systems, and industry standards, such as ACORD, LOMA, and NAIC.
  • Ability to understand and support the diverse needs and expectations of the business organizational functions, such as insurance, operations, marketing, and inforce.
  • Qualifications :
  • Bachelor's degree or higher in computer science, information systems, business administration, or related field.
  • Minimum 10 years of IT experience, with at least 5 years in a senior IT leadership role.
  • Proven track record of delivering complex and large-scale IT solutions for insurance products or related domains.
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and negotiate with senior business and IT stakeholders.
  • Strong strategic thinking, problem-solving, and decision-making skills, with the ability to balance short-term and long-term objectives and trade-offs.
  • Highly adaptable, flexible, and resilient, with the ability to thrive in a dynamic and fast-paced environment.
  • When you join our team :
  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.
  • À propos de Manuvie et de John Hancock
  • La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .
  • Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi
  • Chez Manulife / John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.
  • Referenced Salary Location
  • Boston, Massachusetts
  • Modalités de travail
  • Hybride
  • Salary range is expected to be between
  • $152,900.00 USD - $283,800.00 USDSi vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.Manulife / John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness
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