Talent.com
Sr. Operations Manager, Tea Around Town
Sr. Operations Manager, Tea Around TownTopView Sightseeing • Dallas, TX, US
Sr. Operations Manager, Tea Around Town

Sr. Operations Manager, Tea Around Town

TopView Sightseeing • Dallas, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

We are seeking a highly motivated and experienced Senior Operations Manager to oversee the operational aspects of Tea Around Town in our newest operational locations :

  • Dallas.
  • As a Senior Operations Manager, you will be fully responsible for the Tea Around Town experience and for its operational efficiency.
  • You will play a pivotal role in supporting organizational growth, managing cross-functional teams, and ensuring seamless execution of business operations.
  • The ideal candidate will be a strategic thinker with exceptional attention to detail and a proven track record of optimizing operational efficiency and excellence.  Tea Around Town ( teaaroundtown.com ), our recently launched product, is an elegant tea room experience atop a double decker bus.
  • Since launch, Tea Around Town has gained significant popularity and has been featured on NBC News, Time Out, etc.
  • Our goal is to offer world class white glove service consistently to customers, while catering to demanding schedules and achieving cost efficiency.  Powered by in-house technology, TopView Group creates unique global experiences.

Our rapidly growing portfolio of products includes :

  • hop-on hop-off bus tours in NYC and London, special events i.e.
  • Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, and Attraction Pass.
  • As we continue to expand vertically and horizontally, we operate in a fast-paced environment and value entrepreneurial spirits.

    • Responsibilities :

  • Manage and supervise all aspects of the product execution (both front and back of house); ensure flawless product execution and deliver a world class experience consistently throughout all trips.  Lead launch related activities in multiple locations to ensure timely and successful launch in all locations.
  • Be responsible for hiring, training, scheduling, managing, and performance monitoring of all operations staff related to the product.  Manage all day-to-day operations for the assigned locations, including managing internal teams as well as partnership relationships with key vendors like caterer, bus yard, maintenance facility etc.
  • Develop, refine and ensure compliance with all SOPs.
  • Collaborate with cross functional teams within the organization to seamlessly execute all product changes, promotions, press events, and new product launches; foster productive relationships and promote inter-departmental synergy.  Establish routine quality assurance procedures, identify gaps between the achieved product quality and anticipated product standards, and implement corrective actions in a timely manner.
  • Analyze current operational processes, identify bottlenecks, inefficiencies, and areas for improvement; propose and implement process enhancements to optimize resource utilization and increase cost efficiency.  Oversee inventory through normal cycle counts and inventory maintenance related activities; reconcile inventory with inventory systems and perform manual transactions to maintain inventory accuracy.
  • Identify potential risks within operations and develop plans to mitigate them; implement robust contingency plans to ensure business continuity in the face of unexpected challenges.
  • Uphold stringent safety protocols and uncompromising food quality standards throughout all operational processes.
  • Work closely with the finance team to develop and manage operational budgets; monitor expenditures, identify cost-saving opportunities, and ensure financial discipline within the operations function.

    • Requirements :

  • Bachelor's degree in Business Administration, Operations Management, or a related field.  Proven track record of at least 12 years in operations, with 5+ years in a management role.
  • Hospitality, restaurant, F&B experience preferred.
  • Highly hands-on with strong problem-solving capabilities under pressure.
  • Ability to make data-driven decisions.
  • Thrive in a fast-paced, dynamic environment and adapt to changing business needs.
  • Exceptional team management abilities, with a history of building and motivating high-performing teams.
  • Excellent communication and strong organizational skills; attention to detail.
  • Work schedule is 50+ hours a week; must be available to work weekends and holidays.

    • Work locations :

  • Dallas; valid driver’s license required.   Benefits Bonus pay Paid time off Health insurance (medical, dental, vision) Pre-tax commuter benefit More Compensation : $75k-$90k + bonus   Powered by JazzHR
    • serp_jobs.job_alerts.create_a_job

    Operation Manager • Dallas, TX, US

    Job_description.internal_linking.related_jobs
    Operations Manager

    Operations Manager

    Butch’s Propane, LLC • Addison, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Operations Manager – Addison, TX Salary : .Weekly Pay | Full Benefits | In-Office Leadership Role | Propane Operations Butch’s Propane is seeking an Operations Manager to lead our remote ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Manager of Operations - To 110K - Dallas, TX - Job # 2469

    Manager of Operations - To 110K - Dallas, TX - Job # 2469

    The Symicor Group • Dallas, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are seeking to fill a Manager of Operations role in the greater Dallas, TX market.The candidate will be providing management, leadership, and support to leaders and staff including direct superv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Operations Manager

    Operations Manager

    Nightly • Dallas, TX, United States
    serp_jobs.job_card.full_time
    There’s a lot happening at once, and we need someone in Dallas who can keep everything moving, stay on top of details, and help turn big ideas into real results. You’d work directly with the founder...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Team Leader, Operations

    Team Leader, Operations

    Dallas Staffing • Dallas, TX, US
    serp_jobs.job_card.full_time +1
    Job Title : Team Lead, Operations.CB2 is transforming the perception of home design for today's modern consumer.Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Pharmacy Operations Manager

    Pharmacy Operations Manager

    Texas Staffing • Red Oak, TX, United States
    serp_jobs.job_card.full_time
    Where state and federal laws / regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities. ensures efficient pharmacy workflow and a positive...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Manager, Modernization Field Operations

    Manager, Modernization Field Operations

    Otis • Plano, Texas, USA
    serp_jobs.job_card.full_time
    OT700 : TDZ Urban Service TX 3901 E Plano Parkway Unit A721 Plano TX 75074 USA.Urban Elevator Services (UES) Texas is searching for a highly motivated Modernization Superintendent to drive productiv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Warehouse Operations Manager

    Warehouse Operations Manager

    Staffmark Group • Dallas, TX, United States
    serp_jobs.job_card.permanent
    Wanted : Warehouse Manager Who Delivers.This Warehouse Operations Manager job is for leaders who deliver.Now it's time to step into a warehouse job where you don't just clock in - you take charge.We...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Manager, Private Asset Operations

    Team Manager, Private Asset Operations

    LP Analyst • Dallas, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Company Overview LP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with many of the industry’s most p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Sr. MRO Operations Manager

    Sr. MRO Operations Manager

    Spirit AeroSystems • Dallas, TX, United States
    serp_jobs.job_card.full_time
    Spirit AeroSystems designs and builds aerostructures for both commercial and defense customers.With headquarters in Wichita, Kansas, Spirit operates sites in the U. The company's core products inclu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Supervisor Operations

    Supervisor Operations

    Leonardo DRS • Dallas, TX, United States
    serp_jobs.job_card.full_time
    The Electro Optical InfraredSystems (EOIS) line of business within DRS has locations in Dallas and Austin, TX, Melbourne, FL, and Cypress, CA. EOIS develops, manufactures, and supports infrared and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Manager, Specialty Support and Clearinghouse Operations

    Senior Manager, Specialty Support and Clearinghouse Operations

    Zelis Healthcare, LLC • Plano, TX, United States
    serp_jobs.job_card.full_time
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Multi Store Operations Manager

    Multi Store Operations Manager

    Jackson Hewitt • Dallas, TX, US
    serp_jobs.job_card.full_time
    Multi Store Operations Manager (MSM).In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate.For our clients, the ta...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Flex OSR F&B Operations Manager, In-Market

    Flex OSR F&B Operations Manager, In-Market

    Marriott • Dallas, TX, US
    serp_jobs.job_card.full_time
    This role prefers the leader to reside in the Dallas / Fort Worth area and will support hotels throughout the Dallas / Fort Worth area based on business demands. This role is not tied to a single home w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Director of Restaurant Operations

    Regional Director of Restaurant Operations

    Confidential - Restaurant • Richardson, TX, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you ready to lead with purpose and drive meaningful business development results? ACG Texas, a proud IHOP franchisee, is searching for a. Area Director of Restaurant Operations.We offer this pos...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Regional Manufacturing Operations Manager (Dallas)

    Regional Manufacturing Operations Manager (Dallas)

    The Richmond Group USA • Dallas, TX, US
    serp_jobs.job_card.part_time
    HIGH VISIBILITY ROLE LOTS OF GROWTH LEAN-MINDED ORGANIZATION!.The TRG Growth Practice is currently working with one of our top manufacturing clients for a. It is a great time to leverage your past...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager, Disputes and Vendor Operations

    Manager, Disputes and Vendor Operations

    SoFi • Frisco, Texas, USA
    serp_jobs.job_card.full_time
    We are seeking a Manager of Dispute & Vendor Operations to join our SoFi Dispute Operations leadership team.We are looking for leaders who are passionate about next level customer service and h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Revenue Operations Manager

    Senior Revenue Operations Manager

    SPOTIO • Addison, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    SPOTIO is a privately held SaaS company based in Dallas, Texas and the leading field sales engagement platform.Thousands of sales professionals worldwide rely on SPOTIO to help them increase activi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Regional Director of Operations

    Regional Director of Operations

    Delta Dallas • Addison, TX, US
    serp_jobs.job_card.full_time
    Regional Director of Operations– Healthcare - Dallas, TX (only local candidates will be considered).Our client in specialized healthcare, is seeking a dynamic and strategic.Regional Director of Ope...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted