Technical Account Manager

A company is looking for a Technical Account Manager, Majors & Enterprise (Mid Atlantic). Key Responsibilities Provide expert guidance on deployment and operational best practices, serving as the primary liaison for technical questions Develop trusted advisor relationships with customer stakeholders to increase adoption and ensure satisfaction Identify and resolve technical issues, collaborating with Engineering and Support teams to maintain high customer satisfaction Required Qualifications 3+ years of experience in technical customer-facing roles such as Technical Account Manager or Customer Success Engineer Strong understanding of cloud services, architectures, and security best practices, with relevant CSP certifications preferred Familiarity with container technologies like Docker and Kubernetes Proven track record of building relationships with enterprise clients and driving customer success B.S. in Computer Science, Engineering, or a similar field, or equivalent experience