Title : Datacenter Technician
Location : Onsite Plano, Texas
Duration : Inital months with possible extension
Compensation : $ - $ / hr
Work Requirements : USC, GC or Authorized to work in US
Overnight shift Wednesday to Saturday, pm-am.
Data Center Technician
- Provide onsite technical support for data center and equipment to ensure continuous availability. Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on his / her own, but also know how to take direction when it is given, paying attention to all details involved.
Responsibilities
Network installation & maintenance (rack & stack, cabling, parts replacement, etc.)Server installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.)Data Center staging, deployment, and logistics / asset management supportSite builds & refreshes, while meeting current quality standardsData Center hardware break / fix / move / add / change; component replacement, hardware troubleshootingExtensive enterprise cable installation experience as well as industry cabling standardsBasic / RoutineAbility to provide adequate fiber and copper cable testing with minimal supervisionBasic / RoutineAbility to terminate Cat cabling- Basic / RoutineCreate / update / maintain rack elevations within a DCIM application (Nlyte) -Participates inMaintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedureTroubleshoot and escalate incidents and problemsInterface with other ISD areas and / or vendors to resolve outages or periods of reduced performance, in accordance with established criteriaProvide status reports on active or resolved issuesMaintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operationsExperience with out-of-band management / KVM system (DSVIEW)Experience with power distribution units (PDUs), load managementFamiliar with NEMA and IEC power connectorsFamiliar with Data Center containment solutionsWork with others to update and document proceduresWrite, and maintain, detailed site reference documentationCognizant of Data Center Safety StandardsIntermediate Data Center / IT Operations experienceSoftware & Hardware tools utilized to perform day to day Data Center functionsKnowledge of LAN / WAN topologies, protocols, and standards Must exhibit excellent communication and grammatical skillsDemonstrated analytical and problem solving skillsAbility to work in an environment that operates / with an ability to participate in on-call rotation and provide after-hours support as neededAbility to work independently and as part of a teamAbility to work under pressure (urgent problems, deadlines, changing priorities)Familiar with network cabling (types, distance limitations, testing, connectors, handling)Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP, DWDM)Familiar with server hardware and componentsFamiliar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.Familiar with datacenter design in relation to heat dissipation and air flowMeticulous and obsessive about organized cablingDetail oriented and organized Desired Bachelor's degree in Information Technology or the equivalent combination of training, education, and experienceExperience and technical training in WAN / LAN communications including experience installing, basic configuring and maintaining Cisco routers and switchesExperience in presenting technical solutions and / or recommendationsKnowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issuesKnowledge of technical inter-relationships between software / hardware and desktop / LAN / Host systemsAdvanced skill in diagnosing and troubleshooting issuesAdvanced research, analytical, and problem solving skillsOur benefits package includes :
Comprehensive medical benefitsCompetitive payk) retirement planmuch more!