Program Coordinator

About the Organization

MAOF uses a multi-generational approach to uplift the whole family. We provide social services for infants through seniors across four pillars : early child education services, senior services, community development services, and community partnership services.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

MEXICAN AMERICAN OPPORTUNITY FOUNDATION

Title : Program Coordinator

Program : MAOF WIA Program (Kern County County)

Salary : $23.00 - $25.00 Per Hour

Openings : 1 Position

Status : Full Time

Closing Date : Open until filled

GENERAL SUMMARY : The Program Coordinator under the Workforce Investment Act (WIA) Program is responsible for coordinating and supporting the efficient operation of all components at the MAOF Skill Center. This role assists in implementing program activities, monitoring compliance with federal, state, and local regulations and ensuring that participants receive quality workforce development services. The Program Coordinator works closely with staff, participants, and community partners to support enrollment, service delivery, and reporting, contributing to the overall success and effectiveness of the WIA Program.

This is not a hybrid or remote position. The Program Coordinator will primarily work in an office setting and in the field, requiring driving / travel to meet with clients, attend meetings, and perform community outreach.

RESPONSIBILITIES

Under the direction of the Program Director utilizing skills with a minimum of supervision,

performs the following duties :

• Accountable for the daily implementation of program services to participants in alignment with contract guidelines.
• Monitors an active caseload of eligible WIA clients, ensuring proper documentation, service delivery, and timely reporting.
• Maintains accurate case records and files for each participant, including service needs, activities, and follow-ups.
• Plans, organizes, and manages caseload to ensure efficiency, accuracy, and compliance.
• Interviews clients, completes required forms, and updates records on a monthly basis.
• Assesses and evaluates participants' employment and training needs to develop individualized service plans.
• Provides counseling, guidance, and job readiness support to ensure participants are prepared to assume job responsibilities.
• Offers workforce development services, including skills assessments, job placement, job retention, and job readiness workshops.
• Provides social service information, referrals, and initiates referral processes; schedules appointments with external service providers as needed.
• Conducts follow-up with participants after job placement to ensure retention, stability, and long-term success.
• Screens applicants for program eligibility, conduct interviews, and provide orientation to new clients.
• Discusses complex cases with the Program Director for the purpose of mandated referrals to appropriate partners / providers.
• Provides interpreter services to program clients / participants as required.
• Leads program recruitment efforts through strong community outreach and partnerships with local organizations.
• Maintains professional relationships with vendors, training facilities, vocational schools, and employers.
• Partners with employers to develop work experience, training opportunities, and direct job placements for participants.
• Monitors available employment opportunities to connect participants with potential job matches.
• Assists with the development and implementation of outreach and recruitment strategies to expand program reach.
• Translates, prepares, and edits correspondence, memoranda, forms, flyers, and other program-related materials as directed. Interprets as needed.
• Maintains adequate supplies of forms and program documents.
• Ensures confidentiality of all client files and records, maintaining compliance with program and organizational standards.
• Maintains accurate calendars of events, appointments, and schedules to support efficient program operations.
• Attends required conferences, workshops, and trainings to support professional growth and program compliance.
• Demonstrates strong listening and communication skills when working with participants.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS :

Physical Demands

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee may occasionally lift and / or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. Required to drive and travel.

Work Environment

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Work may include evenings and weekends.

MAOF Sponsored Benefits :

At MAOF, we are committed to supporting the overall well-being of our employees. We are proud to offer a comprehensive package of benefits and perks for full-time employees, with select benefits also available to part-time employees.

Full-Time / Part-Time

Full-Time

Position

Program Coordinator (WIA)

Number of Openings

Exempt / Non-Exempt

Non-Exempt

Location

508-Kern County

This position is currently accepting applications.