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Operations Supervisor

Operations Supervisor

Riverhead Resources LLCDes Moines, IA, US
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Job Description

Job Description

Description :

Operations Supervisor provides supervision in plant operations to provide servant leadership to their employees. Oversees various operational functions and oversight of operator team. Responsible for ensuring Feed Safety / Food Safety by following all Safe Feed / Safe Food policies and protocols and taking immediate corrective action if safety issues arise.

This position will work on the Back Half, Days Shift. Everything Thursday, Friday and Saturday with a rotation of Wednesdays.

  • Participates in plant leadership activities and attends coordination and planning meetings, including those outside of regular shift hours.
  • Plans and organizes work schedules, assignments, and production sequences to meet daily and long-term production goals.
  • Enforces adherence to SOPs and leads training efforts to ensure team understanding of updates and procedural changes.
  • Leads daily pass down meetings and ensures effective communication across shifts to support a cohesive team environment.
  • Approves safe work permits for maintenance and contractors to ensure safe execution of non-routine tasks.
  • Monitors operations, equipment, and automated systems to ensure smooth, efficient, and safe production; addresses process or mechanical issues as they arise.
  • Maintains a comprehensive understanding of the entire production process to support troubleshooting and cross-functional support.
  • Oversees material movement, inventory accuracy, and blend preparation to meet product and customer specifications.
  • Reviews production data, meeting notes, and performance metrics to stay informed and aligned with operational priorities.
  • Investigates safety incidents and maintains a proactive approach to creating a safe, compliant work environment.
  • Maintains a visible floor presence and performs Operator responsibilities during production gaps or staffing shortages
  • Addresses front-line issues related to production, personnel, or safety in a timely and professional manner.
  • Supports customer complaint investigations and contributes to root cause analysis related to the Perfect Load Index (PLI).
  • Monitors Operator performance, morale, and conduct; provides coaching, mentoring, and progressive discipline in line with company policy.
  • Oversees onboarding and continuous training to ensure Operator development and procedural compliance.
  • Demonstrates and promotes company values in daily leadership and team interactions.

Performs other duties as assigned.

Requirements :

  • High School diploma or GED required, additional education preferred.
  • 2+ years of supervisory experience in related industry or field.
  • Excellent interpersonal skills, verbal and written communication skills, customer service skills including ability to complete accurate records and logs. Ability to effectively manage and interact with people on a one-on-one basis. Ability to problem-solve day-to-day personnel concerns. Ability to demonstrate work-direction skills and a desire to lead.
  • Ability to follow directions, interpret and work from written instruction, knowledge of basic math skills, ability to operate a computer.
  • Ability to make sound judgements when operating production equipment.
  • Must have valid Iowa driver’s license and operate a motor vehicle. In Des Moines location, must be able to obtain and maintain Class A CDL license, within 6 months of taking the position. Ability to operate a forklift, skid loader, and other equipment in a safe manner.

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    Operation Supervisor • Des Moines, IA, US