Parts Counterperson II

Position Overview :

Responsible for back counter service and customer service and order processing, including order entry, price quotes, inquiries, invoices, and sales. Work involves attention to detail, ability to work effectively with customers and work with limited supervision and will be the “go to” person when a Manager or Supervisor is not present.

Principal Duties and Responsibilities (Essential Functions) :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides back counter service to technicians, foreman and service writers.
• Responsible for all facets of parts order processing.
• Performs order entry.
• Quotes prices.
• Ability to review pricing and determine mark-ups.
• Provides follow up on orders and customer inquiries.
• Invoices customers.
• Ability to perform inventory functions for both cycle counts and annual as needed.
• Maintains files.
• Regular attendance is an essential function of the job.
• Performs other duties as assigned.

Qualifications & Skills :

Education & Experience :

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and / or move objects up to 50 pounds, and occasionally lift and / or move objects that weigh more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment :

Work is performed in an office and stockroom near a garage area and exposes the employee to various fumes and gases from vehicle exhausts, solvents, grease, oils, paint and other chemical hazards and extreme weather conditions while working outside.

Other Criteria :