DCM Resource Coordinator

Job Details

Job Location

Tallahassee, FL

Position Type

Full-Time

Education Level

Bachelors Degree

Job Shift

Days

Description

JOB PURPOSE

The Resource Coordinator provides critical support to the Disaster Case Management (DCM) program by identifying, maintaining, and expanding community resources to assist disaster survivors. The role includes conducting outreach, serving as a liaison between Family Endeavors and community partners, and ensuring Case Managers have up-to-date resources to resolve clients' unmet needs. This position plays a leadership role in professional representation, building trust with partners, and ensuring alignment with FEMA, state, and organizational standards.

Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES

Outreach & Community Engagement

• Conduct proactive outreach to identify local resources, agencies, and service providers that can assist disaster survivors.
• Build and maintain strong relationships with community partners, local officials, VOAD / COAD members, and faith-based organizations.
• Participate in community meetings, events, and coalitions to represent the DCM program. KPI : Attend 100% of assigned VOAD / COAD and community meetings; add minimum 10 new resources monthly to the program database.

Resource Development & Database Management

Client & Case Manager Support

Professionalism & Standards of Conduct

Reporting & Accountability

Other Duties

ESSENTIAL QUALIFICATIONS

EDUCATION :

EXPERIENCE :

ATTENDANCE : Must maintain regular and acceptable attendance as determined by the employer.

LICENSES : Valid Driver's License with clear record.

VEHICLE : Must have daily use of a vehicle without prior notice.

OTHER : Must pass criminal background checks; must be available for travel, nights, weekends, and holidays as required.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at recruiting@endeavors.org . If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.