Senior Associate, People & Culture

HR Business Operations

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanitydriving our business priorities alongside meaningful social, community, and societal impact.

A key member of the global People Connect (PC) team, this role will deliver a positive employee experience in all operational HR aspects for 18 EMEA Countries with 600+ employees. Responsibilities will include managing employee queries as part of People Connect on policies, processes and workday. The role also includes employee engagement, employee relations, HR compliances, and working with other internal functions and external service providers in close partnership.

The Role - What you will do at Ciena :

• Provide HR support & consultation for employees and managers; answer queries about HR programs (company policies, employee relations, annual programs) and other HR-related topics
• Partnering with Centres of Excellence (Talent Acquisition, Legal, Compensation, Benefits, L&D, Global Mobility, HRIS, etc.) to drive positive employee experience outcomes
• Foster and maintain strong internal relationships with HR & colleagues globally (incl. HRBP's, TR, L&D, TA, Internal Comms, Legal etc)
• Prepare employment contracts across all India / APJ countries. Manage a seamless candidate experience from offer through to on-boarding
• Responsible for ensuring Background Checks are completed on time including follow-up with the Hub team on a regular basis and closure of insufficiencies
• Interface with key internal and external partners i.e. Payroll, Legal, Facilities and IT etc. to ensure coordinated on-boarding, separation and other key actions
• Ensure documentation is filed appropriately and is SOX / ISO compliant
• Responsible for Workday support to employees / managers and any Workday actions
• Deliver initiatives to improve the employee experience with HR by identifying and proposing solutions that improve our service delivery model
• Conduct exit interviews, provide feedback to management, and analyze data
• Provide support to HRBP's on local HR matters for India and APJ
• Work along with Legal in managing local compliance requirements and reports
• Participate in audits as an when required

New hire experience

HR Excellence

Collaboration with stakeholders : you will be in the center of our regional operation, interacting daily with employees and colleagues of all areas and levels, from different cultures and countries.

Qualities we admire :