Receptionist Clinic

To provide continuity of flow by providing clerical, secretarial and receptionist support for the medical office staff and patients. Schedules appointments for referrals to specialty offices, and refers to guidelines of health plans that the physicians participate in. Acts as the first point of contact for the office and creates a positive first impression about the practice.

Primary Responsibilities :

• Demonstrates characteristics that support the values, vision, mission, policies and procedures of McLaren Oakland.
• Provides service excellence standards :
• Responds promptly, professionally and courteously to all customers’ needs.
• Cooperates and communicates effectively with all McLaren Oakland team members.
• Contributes to continuous quality improvement efforts.
• Organizes time and prioritizes effectively.
• Completes tasks accurately and timely.

Required :