Director of Growth and Community Outreach - Home Care Agency

CareDiem Home Care of Downers Grove -

Director of Growth and Community Outreach - CareDiem Home care of Downers Grove, IL

CareDiem Home care of Downers Grove is seeking a Director of Growth and Community Outreach to lead growth efforts across our Downers Grove based territories. This role combines outside sales, marketing and client engagement, requiring daily interactions with referral sources and prospective clients. The right candidate will be self-driven professional with proven success in building referral pipeline, generating leads, and converting them into long-term clients

Key Responsibilities :

Develop and execute a strategic sales and marketing plan to meet growth goals.

Conduct daily face-to-face calls and visits with referral sources, including hospitals case managers, skilled nursing / rehab facilities, assisted living communities , hospices, physicians, fiduciaries and other healthcare professionals.

Build and maintain strong referral sources relationship by educating them on CareDiem's service, process and value

Manage the lead pipeline daily using CRM tools, track all sales activities and conversions accurately.

Conduct client assessment (in-home or virtual), ensuring all the Start of care documentation is completed prior to service initiation.

Organize and represent CareDiem Home Care of Downers Grove at networking events, community events, and educational in-service to strengthen market presence.

Keep management informed of progress, referral trends and competitor activities through weekly reporting.

Stay informed on local home care competitors, pricing and promotional efforts to adjust strategies accordingly.

Qualification and Skills :

Proven success in sales / business development role, preferably in home care, health care or senior care industry.

Established referral source relationship in Downers Grove, Hinsdale, Oak brook or Naperville area strongly preferred.

Comfortable with cold calling , networking and building new partnerships from the grounds up.

Excellent interpersonal, presentation and communication skills with a professional demeanor.

Strong organizational and time management abilities, capable of working independently with minimal supervision.

Proficiency with CRM system and Microsoft Office.

Bachelors degree in Business, Marketing or Healthcare related field preferred.

Key Attributes Candidate should possess :

Passion for senior care and client care.

Highly personable, approachable, and able to build trust quickly.

Self motivated, result-oriented and accountable for meeting referral and admission targets.

Flexible to attend evening or weekend networking events as needed.

Reliable transportation, ability to travel with the territory up to 90% of the time.

Organized and able to manage multiple referrals and referral sources

Compensation and Benefits :

Competitive base salary (based on experience)

Performance based incentives

Opportunity to play a leadership role in growing startup franchise from grounds up.

Supportive leadership team with strong community driven values.