Customer Success Specialist

A company is looking for a Customer Success Specialist - National Accounts - Remote. Key Responsibilities Provide proactive and empathetic support to customer inquiries via phone and email Monitor and resolve order issues, ensuring timely updates and coordination with other departments Assist in operational and administrative tasks to support National Accounts success plans Required Qualifications 2-4 years of experience in a customer-facing or support role Proficiency in P21 and ability to learn other ERP systems Proficiency in Excel for data analysis Strong organizational and multitasking abilities Team-first mindset with professionalism and customer empathy