Support Specialist

Description

ISG is delighted to welcome a dynamic and enthusiastic Support Specialist to our Raleigh office. As a Support Specialist, you will become an integral part of ISG as an Employee Owner, collaborating closely with your fellow employee owners to achieve excellence.

ISG's Support Specialists are the heart of their home offices. Yours is an anchor to Downtown Raleigh’s growth.  ISG, formerly JDavis, has led the way in our Downtown via Fayetteville Street, having a presence here before it was “cool”!  We are in a very visible location for all visitors to Downtown, and our office really has become a gateway.  It is connected to the heart of Downtown, Fayetteville Street, through an internal stair, and plaza space that we share with the residents of 511 Faye and customers of our friends, Haymaker and Sir Walter.  You will find many ISGers enjoying a libation with their clients and friends right outside our doors.

Essential Duties

• Create a welcoming and engaging environment for clients, industry partners and employee owners by being present
• Be the face of ISG during business hours, or as required to support our customers, partners and employee-owners
• Act as point of contact for the landlord in providing important information related to the well-being of our employee owners, and use of common meeting spaces
• Endeavor to maintain common spaces & studios in a clean, orderly, professional and welcoming state and encouraging employee owners to be vigilant in participating in this effort
• Support the office environment by greeting visitors and keeping general supplies well-stocked and organized
• Collaborate with a diverse team to ensure administrative tasks are handled confidentially and efficiently
• Play a key role in organizing and facilitating meetings and events, including coordinating food and refreshments, and arranging for, reserving and preparing conference spaces
• Help with overseeing and maintaining fleet vehicles, as needed
• Take charge of printing and binding high quality graphics, reports, proposals, and other deliverables
• Manage parking access for employee owners and visitors to the office
• Contribute to local Accounts Payable and Accounts Receivable tasks, as needed
• Provide excellent customer service by assisting with ISG’s central phone service
• Embrace a variety of other exciting duties as assigned or instructed

Skills, Knowledge and Expertise

We’ve listed a compensation range that reflects our expectations for this role, including both direct and indirect components.  We understand that your experience and value may fall outside of this range. If you feel you're a strong fit but your compensation needs differ, we’re open to a conversation—let’s talk.

ISG Employee Owner Benefits

We are 100% owned by our employees! ISG's Employee Stock Ownership Plan ( ESOP ) allows for broader ownership, the ability to be directly connected to performance, and our culture of accountability and opportunism is amplified. Put simply, everyone works hard = everyone benefits, not just an elite group.

We are focused on strengths, using those talents to guide personal development and team collaboration. We are involved in our communities and lead through empowerment. Firm growth is a direct reflection of the dedication, ingenuity, and hard work each ISG owner brings to the office and field every day.

ISG's growth and sustainability are based on the unwavering belief that we need to grow for the betterment of our people and firm. We are entrepreneurial. We believe in having the right people onboard and being disciplined during good times and when faced with new challenges. And most importantly, we foster growth through positive mentorship and progressive ideas that lead to strategic, contextual based decisions. We believe that this unwavering commitment to our culture, clients, and dynamic qualities translates to better services for our partners, and that it will continue to guide ISG's future.

Learn more about ISG at http : / / www.isginc.com

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