Account Specialist, AI East Bay, CA

The Account Specialist is responsible for maximizing opportunities for the product portfolio in single layer geography. This individual will develop and maintain strategic business relationships with a wide spectrum of customers to include Hospitals IDNs Academic Institutions Outpatient Accounts Long Term Care Facilities Government Accounts and Specialty Private Practice. Business relationships will focus on increasing patient access to portfolio products consistent with approved labels developing new business expanding current business maximizing resource utilization and increasing sales to achieve geography sales goals through a solution oriented and collaborative approach. The role will involve networking client services and a thorough understanding of institutional and medical practices.

Responsibilities :

• Advances hospital and specialty customers along the sales continuum and gains prescriber commitments through effective questioning active listening and utilization of approved data and resources. Delivers on-label presentations / sales calls to appropriately highlight the benefits and risks of the product portfolio to create awareness of product solutions and address gaps in therapeutic areas resulting in sales goal achievement.
• Develops professional relationships and differentiates the Anti-Infective portfolios value proposition at all levels (C-Suite Physicians Hospital Staff Support Personnel) within accounts and departments to further the use of the product portfolio.
• Strong understanding and ability to problem solve product and patient flow through Specialty Pharmacy Specialty Distribution and Buy and Bill channels. Ability to coordinate and mobilize key stakeholders across multiple departments with competing goals to align individuals on patient focused solutions.
• Uses opportunities to understand and address customer needs. Builds strong relationships that provide market intelligence and support development of compliant and innovative programs and initiatives. Builds and maintains relationships across accounts that result in opportunities to benefit patients physicians and other HCPs within the geography.
• Ability to achieve success in a complex matrixed account-based selling environment in which the need for collaboration and cross functional discipline is critical. Consistently partners with AbbVie in-field (MSLs National Director of Accounts and Key Account Directors) to and in-house teams to identify design and / or adapt appropriate approaches and tactics.
• Creates develops executes and monitors strategic geography business plans. Determines appropriate department channel HCP focus and frequency by account to deliver on sales objectives. Aligns appropriate resources to support tactic execution and adjusts as needed.
• Sources interprets and utilizes key data by account to develop and maintain working account profiles and relationship maps for all territory accounts to maximize call continuum and communication. Consistently targets key stakeholders and decision makers within each hospital / institution / outpatient setting to expand physician usage and customer base.
• Attend and actively participate in local boards societies conventions and other HCP meetings when appropriate. Represent AbbVie and assigned products at such venues build / improve new / existing relationships. Channel key information developments or findings to internal partners / stakeholders. All communications in these forums are on-label.
• Complete all AbbVie required training and maintain adherence to all company policies and OEC / Legal procedures.

Meet health care industry representative credentialing requirements to gain entry into facilities and organizations that are in assigned territory. These HCIR credentialing requirements may include but are not limited to background checks drug screens and proof of immunization / vaccination for various diseases.

Qualifications :

This role is field-based and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Experience with Buy and Bill and specialty pharmacy products is preferred.

Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Ability to fully cover the assigned geography.

Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law :

Note : No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer / Veterans / Disabled.

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more :

Work :

No

Employment Type : Full-time

Key Skills

Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

Experience : years

Vacancy : 1