Application Engineer
What You'll Be Doing :
- Working in production support and associated tasks like monitoring of the individual queues, ticket updates as per SLA, working with stakeholders to take the tickets forward and provide effective resolution
- Analyze, debug and troubleshoot software programs and applications. Perform fixes for software errors in a timely and accurate fashion, and participate in software upgrades, revisions, and patches
- Maintaining and providing production support for the existing systems as needed
- Engaging with various stakeholders to provide updates for tickets
- Guide developers on issues related to the design, development, and deployment of mission-critical information and software systems; review work of development teams
- Building and maintaining a document repository with global partners
- Ability to work as part of a cross-cultural team including flexibility to support multiple locations when necessary
- Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation, and able to work independently or as part of a team
- Provide on-call production support
What We're Looking For :
1-2 FTZ Implementations1-2 years of Warehouse ExperienceTransportation Management (TMS) ExperienceAdditional Requirements :
Experience debugging Oracle PL / SQL and writing advanced level queries, specifically in Oracle PL / SQLKnowledge in Kotlin or Java is a plusWork in a fast-paced environment coordinating with internal customers to help support and enhance business systemsContributes to process improvementsDemonstrated ability to work in a team environment including the ability to work collaboratively with business usersAbility to solve complex problems; takes a new perspective using existing solutionsWorks independently; receives minimal guidanceTypically resolves complex problems or problems where precedent may not existWorks independentlyThis position will be in office 5 days a week, Monday Friday.
What's In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
Medical, Dental, Vision Insurance401k, With Matching ContributionsPaid Time Off (including sick, holiday, vacation, etc.)Health Savings Account (HSA) / Health Reimbursement Account (HRA) OptionsGrowth OpportunitiesTuition ReimbursementAccess to Arrow's Employee Discount ProgramShort-Term / Long-Term Disability InsuranceClimate controlled environment with excellent break room facilitiesLocated in central Reno, near public transportation (RTC Route 56)And more!Annual Hiring Range / Hourly Rate :
98,900.00 - $141,680.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and / or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location :
US-NV-Reno, Nevada (Maestro Dr)
Time Type : Full time
Job Category :
Information Technology
EEO Statement :
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.