Police Communications Supervisor

Police Communications Supervisor

Job ID : 321806

Location :

District Support Services Cntr

Full / Part Time : Full Time

Regular / Temporary :

Regular

Salary Range

$30.94 - $40.22 / hourly, DOE

Grade

117

Work Schedule

The Maricopa Community Colleges Police Department operates 24 hours per day, seven (7) days per week, 365 days per year. Schedules include rotating shift work, nights, weekends, holidays, or otherwise non-standard work schedules. Due to the nature of the work performed, mandatory overtime, which may be extensive in quantity or frequency, is required to perform the essential functions of this classification. Incumbents must be flexible with scheduling to accommodate fluctuating workloads and overtime requirements. Overtime may include extended shift work with advanced or short notice, or may occur on unscheduled work days. On-call may also be required to perform the essential functions of this classification.

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD :

Nationwide Medical, Dental, and Vision Coverage

Paid Time Off : Vacation, Sick Leave, and Personal Time

20 Paid Observed Holidays

Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage

Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions

Optional Retirement Plans : 403(b), 457(b), Roth 403(b), Roth 457(b)

Tuition Reimbursement for employees and dependents

Annual Professional Development Funding

Flexible Work Schedules

Employee Health & Wellness Programs :

District-Wide Wellness Program with Workshops and Webinars

Monthly Health & Wellness Calendar and Newsletter

Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs

Employee Assistance Program (EAP)

Sight-On-Site Eye Care Services

Mobile On-Site Mammography Screenings

Pre-Retirement Planning Events

Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary

The Maricopa Community Colleges Police Department strives to be a model in providing ethical, effective, efficient, and value-oriented emergency preparedness, law enforcement, and public safety services within higher education. If you're excited to support the educational mission of Maricopa Community Colleges by ensuring safe and secure campuses for all of our students, faculty, staff, and visitors, apply for this opportunity today!

The Maricopa Community Colleges Police Department is seeking a motivational and effective leader for Police Communications Supervisor. This opportunity is a first-line supervisor for the District Police Communications & Records Bureau. The supervisor will oversee day to day operations of the MCCCD Police Communications Center on an assigned shift and is charged with supervising, training, and evaluating assigned Communications Specialists. This opportunity is also responsible for maintaining a functional working knowledge of the District Police Communications & Records Bureau.

Make a difference with Maricopa Community Colleges Police Department!

Essential Functions

35% - Supervises full-time regular staff within the District Police Emergency Communications Center :

Plans, organizes, assigns, supervises, reviews and evaluates the work of staff; participates in hiring, discipline and termination activities

Identifies staff training needs and opportunities; provides staff training and mentoring

Investigates and resolves complaints and issues

30% - Plans, prioritizes and oversees the delivery of emergency communications and dispatch functions :

Performs communications support including responding to calls, performing dispatch and monitoring security

Organizes and / or maintains records and logs according to established procedures

Keeps assigned tools and / or equipment in clean and safe working condition

Adheres to and ensures compliance with applicable workplace safety policies, procedures and practices

25% - Makes recommendations for improved processes and procedures :

Provides assistance with the most complicated public safety work of those supervised

Develops, recommends and implements operating policies, practices and work standards

Ensures assigned employees are in compliance with state and federal laws pertaining to the use of and dissemination of information obtained through the Criminal Justice Information System (CJIS) and the Arizona Criminal Justice Information System (ACJIS)

10% - May occasionally drive a MCCCD vehicle to deliver or pick up supplies, equipment, paperwork, evidence, or other materials; other duties as assigned.

Minimum Qualifications

"High School Diploma or GED and three (3) years of work experience in a police communications environment, which includes experience performing the work of a police or emergency communications dispatcher for a municipal organization or an organization contracted to provide police dispatch services for a municipal organization."

There is no substitution or equivalency allowable for the High School Diploma or GED or for the three (3) years of required experience.

Desired Qualifications

Two (2) or more years prior law enforcement dispatch supervisory experience

Police Records Management System (RMS) experience

Experience within a police records unit

Experience within a police property & evidence unit

Police Records Management System (RMS) experience

Special Working Conditions

ADA AND OTHER REQUIREMENTS

Positions in this class typically require : typing, empathy, talking, hearing, seeing, and repetitive motions.

Medium Work :

Exerting up to 50 pounds of force occasionally, and / or up to 20 pounds of force frequently, and / or up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

Working Conditions :

Work is routinely performed in an indoor office environment utilizing phone and radio communications equipment, along with various computer systems for extended time periods.

How to Apply

Applicants are

required to submit a cover letter and resume

showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.

• Indicate whether former or current employment is Full-Time or;

Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)

Provide employment history in a month / year format (e.g., 09 / 07 to 10 / 11) including job title, job duties, for each position held and name of employer for each position.

Three professional references, preferably current and / or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Additional Requirements

Licenses, Registrations, or Certifications :

Possession and maintenance of a valid State of Arizona Driver License (Class D) with an initial and ongoing driving record to the satisfaction of MCCCD.

Must obtain Arizona Criminal Justice Information System (ACJIS) Terminal Operator Certification (TOC) - Level C from the Arizona Department of Public Safety within six (6) months of hire.

Once obtained, must maintain a valid ACJIS Terminal Operator Certification (TOC) - Level C from the Arizona Department of Public Safety, which includes recertification every two (2) years or on another schedule required to maintain such certification.

Background Check :

Because of the confidential and sensitive nature of the information handled, successful completion of a comprehensive background investigation, which may include, but is not limited to, polygraph testing, fingerprinting, and a psychological examination to the initial and ongoing satisfaction of MCCCD is required.

Substance Abuse Testing :

Because of the confidential and sensitive nature of the information handled, positions within this classification are subject to pre-employment, ongoing / random, and / or incident-based alcohol, drug, and / or controlled substance testing in compliance with any applicable laws, rules, and regulations.

Typing Speed :

A minimum typing speed of 35 net words per minute is required.

Posting Close Date

Open until filled

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit

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