Principal Strategic Sourcing Manager, Services

Principal Strategic Sourcing Manager

As a principal strategic sourcing manager, you are a critical individual contributor responsible for driving the sourcing strategy and value chain optimization for Intuit's services categories. This role requires deep expertise in the services landscape, understanding its impact on business outcomes and total cost of ownership, with a focus on driving business transformation. You will collaborate with senior leaders across Intuit to identify opportunities for operational improvements, cost optimization, and risk mitigation, ensuring best value from third-party investments. This role demands a strategic thinker, a strong connector, and a highly analytical individual capable of synthesizing insights between third parties, Intuit's value chain, and their impact on growth and innovation to drive Intuit's objectives forward. You will develop and execute long and short-term sourcing strategies, with an equal emphasis on identifying, analyzing, and quantifying opportunities, as well as managing RFx processes and leading challenging vendor negotiations.

Leadership

Take ownership and responsibility for proactively leading and managing strategic sourcing initiatives within professional services categories. Lead a portfolio including multiple projects that require strategy, planning, and execution of transformational, complex, and innovative initiatives. Direct, define, and implement sourcing strategies to drive corporate earnings, growth strategy, and business transformation objectives for the category portfolio. Drive a total cost of ownership mindset, including strategically evaluating build / buy / acquire decisions. Connect product strategies with company input goals. Contribute suggestions to assist management in the development of organizational strategy, structure, and operational roadmap. Proactively build relationships with and influence executive stakeholders (Director / VP and above). Collaborate with procurement teams to ensure sourcing efficiency, automation, sourced supplier utilization, risk mitigation, and contract compliance. Partner with international teams to implement global suppliers and establish local engagement models. Demonstrate and practice a high degree of professional integrity and ethical responsibility in all business activities. Keep abreast of industry innovation and bring ideas that will help the company re-imagine and leapfrog ahead, resulting in advancements in technology and AI, process methodologies, or establishing supplier alliances.

Opportunity Assessment

Own and drive opportunity assessments, including total cost of ownership (TCO) analysis, with the right balance of strategic insights (spend, supplier, category, contract) and representation of current state to drive senior stakeholder engagement. Evaluate and recommend strategic opportunities / initiatives to strategic sourcing leadership utilizing current and emerging business models, assessing short-term and long-term industry and strategic considerations. Develop an effective approach to present and obtain sponsorship from senior leadership on opportunities.

Strategic Sourcing Process Execution and Project Management

Provide category expertise and identify potential sources of supply, determine capabilities of suppliers' product and service offerings, and relate offerings to stakeholder needs. Demonstrate the ability to put a structured sourcing process into action in formal and informal negotiations, and leverage the process to resolve conflicts and build consensus. Drive project activity across large cross-functional team through communication of expectations, decisions, changes, enforcement of deadlines, and creation and evaluation of deliverables. Define data needed to meet objectives and develop an effective plan for gathering it (including spend, contracts, supplier information, stakeholder insights, current state process & tools). Utilize analysis to solve business problems and draw conclusions and insights that are not immediately obvious. Gather, analyze, and document requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis. Lead and manage RFI / RFQ / RFPs from start to finish, which includes creation, issuance, and facilitation of the entire process, through vendor evaluations (using scorecards) and vendor selection. Drive consensus across critical business decisions that are complex and high impact to the organization. Create supporting documentation to applicable standards such that the value generated can be included in executive-level presentations. Deliver value and projects that drives transformation of a category, innovation, insourcing / outsourcing, TCO savings and efficiencies.

Continuous Improvement and Supplier Management

Partner with stakeholders to review ongoing vendor segmentation and identify vendors to be included in the VMO program within vendor portfolio. Performs assigned vendor management activities (business reviews, scorecard reviews, discussions) in alignment with the VMO approach, framework, SRM team roles and responsibilities for each vendor. Manages supplier performance monitoring and measurement and works with the vendor owners on any key escalations or remediation. Identify SRM opportunities with key vendors and focus areas that drive continuous improvement across KPIs and pushes innovation.

People Management

This role is an individual contributor. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

Relevant industry experience. 10+ years of strategic sourcing experience, with a strong focus on professional services categories. Experience with ERP and source-to-pay tools. Experience developing and / or presenting business cases. Comfort with written and verbal communication of quantitative and qualitative information with executives. Bachelor's degree in business or other quantitative discipline. Experience in contract development, administration, and / or management. Experience managing multiple simultaneous projects in a fast-paced environment with several stakeholders. Experience in negotiating deals with global vendors. Experience in managing global vendor relationships. Experience in value chain optimization and assessments. Experience in managing transformational projects that require a high-level of change management. Solid financial and / or quantitative modeling. Attention to detail and ability to analyze complex data. Ability to travel up to 20% of the time. Availability to directly support and interact with multiple international business units.

Desired Skills

A proven track record of cost reduction and productivity improvements; ability to influence and drive change while building solid relationships with your internal clients and external vendors. Internal or external business consulting experience highly desired. Knowledge of global supply base. Strong analytical skills; MS Excel proficient; financial modeling preferred. Strong written and communication skills; MS PowerPoint, MS Word proficient. Ability to work independently as well as lead and participate in cross functional teams. Ability to collaborate in a team environment. Awareness of best practices regarding vendor management (e.g., strategic alliances, supplier certification, etc.). Excellent documentation and requirements analysis.