Director of Care Management- Quality Assurance and Quality Improvement
Waco Family MedicineWaco, TX, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionAs assigned by supervisor Possess a valid Texas driver's license and appropriate liability insurance Access to personal transportation Visual and auditory accuracy Shift length varies Indoor setting Continuous use of computer Long periods of sitting Frequent use of telephone and / or smart devices Continuous repetitive grasping and manipulation of both hands Continuous conversational communication Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing Occasionally carrying, lifting, pushing and pulling of up to 25 lbs. Occasionally working in confined, noisy, dusty areas Understand / carry out simple / detailed, oral / written instructions Memorize and retain instructions Read and interpret detailed specifications Mental competency Tobacco non-user Physical accommodations will be implemented where necessary and feasible Required Bachelor's degree in a related field Certifications : RN Two years of case / care management experience Preferred Outpatient case / care management experience Prior managerial experience in a healthcare setting Certified Case Manager (CCM) designation Certification in Healthcare Quality Quality assurance / quality improvement oversight experience Departmental leadership skills Ability to teach and supervise care management, disease management, and patient education skills. Ability to teach knowledge of chronic physical and behavioral health conditions. Ability to teach evidence-based behavioral strategies, including motivational interviewing. Strong interpersonal skills with the ability to build effective relationships across medical teams and with patients. High proficiency in problem identification and care plan development. Professional interaction skills with medical providers and other healthcare professionals. Skillfully conduct health assessments and screenings. Ability to perform the duties of Social Work and Nurse Care Managers Knowledge of quality assurance and quality improvement processes Strong written and oral communication skills.
Job Details
Level : Management
Job Location : Waco, TX
Position Type : Full Time
Education Level : 4 Year Degree
Job Shift : Day
Job Category : Health Care
Description
PRIMARY DUTIES
- Lead and direct all care management activities, ensuring patient care coordination and adherence to clinical protocols and regulatory standards.
- Develop and implement care management programs, standing delegated orders, transitions of care, management protocols, policies, and departmental strategy in consultation with senior leadership.
- Supervise a multidisciplinary team of care managers responsible for patient care coordination.
- Develop and maintain a tracking system for seamless care coordination across medical services, including transitions and referrals.
- Utilize CM tracking to meet productivity targets.
- Collaborate with the Director of Population Health to address quality and clinical priorities.
- Develop and oversee quality management and improvement programs in collaboration with various clinical Chief Officers.
- Conduct data analysis and reporting
- Perform internal audits to ensure compliance with organizational and state / federal practices, policies, and regulations.
- Manage departmental budget and staffing.
- Lead regular Care Team meetings and departmental meetings.
OTHER DUTIES
PHYSICAL AND MENTAL REQUIREMENTS
Qualifications
REPORTS TO : Chief Nursing Officer and Chief Clinical Officer
EDUCATION & EXPERIENCE
SKILLS
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Director Of Quality Assurance • Waco, TX, US