Dispatch Coordinator

U.S. Silica Holdings Inc. is a global performance materials company and is a leading producer of commercial silica used in the oil and gas industry and in a wide range of industrial applications. Over its 125-year history, U.S. Silica has developed core competencies in mining, processing, logistics, and materials science that enable it to produce and cost-effectively deliver more than 800 diversified products to customers across our end markets.

U.S. Silica's wholly-owned subsidiaries include EP Minerals and SandBox Logistics™. EP Minerals is an industry leader in the production of products derived from diatomaceous earth, perlite, engineered clays, and non-activated clays. SandBox Logistics™ is a state-of-the-art leader in proppant storage, handling and well-site delivery, and is dedicated to making proppant logistics cleaner, safer, and more efficient. The company has 26 operating mines and processing facilities and two additional exploration stage properties across the United States and is headquartered in Katy, Texas.

The Dispatch Coordinator, formerly Operations Coordinator, is responsible to schedule drivers for pick up and deliver loads to well sites. This position will be responsible for using the routing software (SBS) or procedure provided by the Company to establish daily trucking routes and make required stops outlined within these routes. This position may require last minute adjustments and changes, and work with drivers to schedule emergency pick-up or delivery for new or established clients when necessary.

Essential Job Functions :

• Coordinate daily sand requirements with the customer by providing proper documentation and ensuring deliveries are made within the expedited timeframe.
• Manage the sand supply chain from acquisition to wellsite delivery in an efficient and cost-effective manner.
• Oversee all communications within specifically assigned territories.
• Analyze and report asset utilization and driver performance in each operating region.
• Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes.
• Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
• Collaborate with management to modify daily routes to accommodate the needs of customers.
• Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.
• Monitor personnel and / or equipment locations and utilization in order to coordinate service and schedules.
• Advise personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
• Develop delivery routes and maintain contact with drivers throughout the day.

Education, Experiences, Knowledge, Skills and Abilities :

U.S. Silica is an equal opportunity employer for all without regard to race, gender, color, religion, national origin, disability or veteran status. U.S. Silica is a smoke- and drug-free workplace. The above description is intended to capture the essential functions of the job, nature and level of work as of the preparation date. It is not intended to be an exhaustive list of all duties that may be required of the position. This job description may be modified at any time with or without notice.