Network Access Center Specialist

Network Access Center Specialist – Huguley Medical Associates

All the benefits and perks you need for you and your family :

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you :

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule :  Full Time

Shift : Monday – Friday; 8 : 00am to 5 : 00pm

Location : Remote; Must live within 1 hours of Killeen or Burleson facilities

The role you’ll contribute :

The frontline Representative is responsible for fielding and resolving inquiries via phone, chat, and other potential contact methods within the centralized SWR Network Access Center. Expectations of this role include providing exceptional customer service, striving to anticipate and meet the needs of AdventHealth consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards. The frontline Representative reports to the department Supervisor and maintains a working knowledge of AdventHealth service offerings, service workflows, and contact center technologies necessary to perform all job functions.

The value you’ll bring to the team :