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Branch Manager 4 - Barry Rd Office - Kansas City, MO
Branch Manager 4 - Barry Rd Office - Kansas City, MOU.S. Bancorp • Kansas City, MO, US
Branch Manager 4 - Barry Rd Office - Kansas City, MO

Branch Manager 4 - Barry Rd Office - Kansas City, MO

U.S. Bancorp • Kansas City, MO, US
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  • [job_card.full_time]
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U.S. Bank Branch Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Job Description

Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market / community to identify the needs and promote U.S. Bank products and services.

Essential Skills :

  • Adaptive Coaching
  • Conflict Resolution
  • Accountability
  • Influence
  • Critical Thinking
  • Priority Setting
  • Relationship Management
  • Business Insights

Basic Qualifications :

  • Bachelor's degree, or equivalent work experience
  • Four to five years of experience working in a sales, retail management, or banking environment
  • Preferred Skills / Experience :

  • Advanced product / service knowledge and thorough knowledge of regulatory, policy and compliance issues
  • Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems
  • Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques
  • Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace
  • Strong interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills
  • Ability to evaluate and resolve problems and issues with minimal guidance
  • Demonstrated success in retail sales environment
  • Working knowledge of employment practices including rewards and recognition, employee development, and change management
  • Location Expectations : This role requires working from a U.S. Bank location five (5) days per week.

    Benefits : Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

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