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Operations Manager (Sarasota)
Operations Manager (Sarasota)PCS Florida • Sarasota, FL, United States
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Operations Manager (Sarasota)

Operations Manager (Sarasota)

PCS Florida • Sarasota, FL, United States
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About PCS

PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes.

Position Summary

The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained.

Key Responsibilities

Operational Oversight

  • Manage day-to-day office and business operations across multiple PCS locations.
  • Oversee administrative and procedural functions to ensure consistency and efficiency.
  • Develop, implement, and maintain operational policies and procedures to enhance company performance.
  • Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope.

Team & Staff Coordination

  • Supervise and support administrative staff.
  • Coordinate schedules and attendance management for staff.
  • Support onboarding and offboarding processes for employees.
  • Ensure internal communication and collaboration between departments.

    • Administration

  • Manage vendor relationships and purchase approvals.
  • Assist leadership with financial reporting and budget tracking.
  • Maintain and update company documentation, contracts, and handbooks.

    • Technology & Systems

  • Oversee office technology operations and ensure systems are functioning efficiently.
  • Work closely with IT staff to support technology upgrades, maintenance, and troubleshooting.
  • Utilize company systems such as Autotask and Microsoft 365 to manage workflows and reporting.

    • Leadership Support & Compliance

  • Provide administrative and strategic support to executive leadership.
  • Coordinate company meetings, events, and internal initiatives.
  • Ensure compliance with company policies and safety regulations.
  • Identify operational inefficiencies and recommend improvements.

    • Qualifications & Skills

  • 3+ years of experience in operations management, office administration, or business management.
  • Proven leadership and team management abilities.
  • Strong organizational, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office Suite and related business systems.
  • Familiarity with Autotask or similar service management software preferred.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced, multi-office environment with minimal supervision.
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    Operation Manager • Sarasota, FL, United States

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