RevOps Systems Manager

Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.

Come help us bring modern software to modern science.

Role Overview

Own Benchling’s GTM tech stack end-to-end. Set the strategy, govern the tools, and run execution. You will be the business owner for Salesforce and the wider revenue app ecosystem (Gong, SalesLoft, Clay, Champify, etc.), driving process design, data quality, integrations, and change management. You’ll serve as the connective tissue across RevOps, BizTech, Deal Desk, Marketing Ops, Finance, Security, and vendors to deliver a clean, scalable, compliant GTM engine. Help bring Benchling’s already proven GTM tech stack to the next level.

Responsibilities

GTM Tech Stack Strategy & Ownership

• Set strategy : Define the 12–24 month GTM tooling vision, architecture, and roadmap tied to pipeline, conversion, NDR, and efficiency goals.
• Own the stack : Serve as business admin for core systems (Salesforce + CPQ / CLM, MAP, sales engagement, routing, enrichment, forecast, conversation intelligence, ABM, PLG, marketplace).
• Program manage : Lead new tool evaluations, vendor selection, contracting, and implementations. Drive timeline, budget, and adoption.
• Integrations & data : Partner with BizTech on integration patterns (Snowflake, ETL, middleware). Enforce data standards, dedupe, routing, and SLAs.
• Governance : Run intake, prioritization, and change control. Publish roadmap and release notes.
• Security & compliance : Coordinate audits, permissions, SOX‑relevant controls, and least‑privilege roles.
• Enablement : Create admin docs, field guides, and training. Measure adoption and retire unused tech.
• Measurement : Define success metrics for every tool and release. Instrument dashboards for uptime, usage, data quality, and business impact.
• Cost discipline : Maintain the vendor catalog, renewals, and ROI. Consolidate tooling where sensible.

GTM Tool Administration

Cross‑Functional Collaboration

Qualifications

Nice to Have

How We Work

We offer a flexible hybrid work arrangement that prioritizes in‑office collaboration. Employees are expected to be on‑site 3 days per week (Monday, Tuesday, and Thursday).

Salary Range

Benchling takes a market‑based approach to pay. The candidate's starting pay will be determined based on job‑related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $123,080 - $166,520.

Total Compensation includes the following :

Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

Please be aware that Benchling will never request personal information, payment, or sensitive details outside of Greenhouse or via email. All official communications will come from an @benchling.com email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy, please reach out to us at recruiting‑fraud‑alert@benchling.com to verify the communication.

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